Summary Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Must live in Georgia - in/near Atlanta Metro, Augusta, Columbus, Savannah. Job Duties and Responsibilities What You'll Do: - Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. - Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. - Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: - Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. - Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. - Incredible Incentives : High-value rewards program including exciting trips & prizes. - Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. - Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements - Minimum 1 year of experience in a quota-carrying sales role required. - Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. - Full-time; hours may include evenings, weekends or holidays. - High school diploma/GED required; Associate's or Bachelor's degree a plus. - Pre-employment screen. - Smartphone/device with active network connection. - Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. - Employee responsible for all setup costs (except where required by law). Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $34,000.00/Year

• Achieve assigned customer satisfaction, customer retention and former customer win-back sales objectives • Contact new and existing customers following service installations, trouble ticket resolutions, repeat technician visits, and customer call requests • Escalate customer installation and service issues for assistance and resolution when appropriate • Handle customer disconnect requests and perform customer “save” attempts • Develop and maintain an in-depth understanding of Truvista value propositions and product offerings • Develop trusted relationships with customers and use a consultative approach during customer interactions • Act as a “voice of the customer” for Truvista and prioritize and communicate customer needs to the Truvista leadership team • Update and maintain accurate customer contact information and records in the Truvista sales system

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Responsible for the timely and accurate completion of mortgage loan requests, acting as liaison between customers, mortgage loan originators and various third parties. Compiles, prepares and processes mortgage loan files from application through closing. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Basic Qualifications - High school diploma or equivalent - Three or more years of job-related experience Preferred Skills/Experience - Effective problem-solving and decision-making skills - Ability to produce results in a fast paced, production-oriented and customer-centric role - Ability to manage multiple tasks/projects and deadlines simultaneously - Effective verbal and written communication skills - Thorough knowledge of loan processing and closing policies and procedures and credit policy to include automated underwriting system approver authority If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.87 - $27.84 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Role Description The Customer Retention Specialist works as a member of the Truvista Customer Retention Team to ensure high levels of satisfaction and low levels of customer churn as a result of successful proactive and reactive interactions with our customers. High-level responsibilities include: - Achieve assigned customer satisfaction, customer retention, and former customer win-back sales objectives. - Contact new and existing customers following service installations, trouble ticket resolutions, repeat technician visits, and customer call requests from our Net Promoter Score Surveys to ensure customer satisfaction. - Escalate customer installation and service issues for assistance and resolution when appropriate and maintain contact with the customer until final results and customer satisfaction is achieved. - Partner with Sales, Marketing, Field Operations, Network Operations, and Finance departments as needed to address customer opportunities and issues in a timely manner. - Handle customer disconnect requests and perform customer “save” attempts. - Contact former customers to present win-back offers and close sales. - Develop and maintain an in-depth understanding of Truvista value propositions and product offerings. - Maintain a strong working knowledge of market competitors and their sales and marketing strategies. - Develop trusted relationships with customers and use a consultative, solutions-based approach during customer interactions. - Customize and present compelling value propositions and solutions to existing and former customers. - Develop and maintain a list of referenceable customers to help close former customer win-back sales. - Act as a “voice of the customer” for Truvista and prioritize and communicate customer needs to the Truvista leadership team. - Update and maintain accurate customer contact information and records in the Truvista sales system. - Promote a positive reputation and brand image for Truvista in our service areas. - Complete additional duties and projects as assigned by management. - Practice consistent and on-time attendance. Qualifications - High school diploma, GED or equivalent combination of education and experience. - Two-year or four-year degree is a plus. - One year of related training and experience. - Industry experience is preferred. Requirements - Leadership - Inspires and motivates others to perform well, provides vision and inspiration to peers, and gives appropriate recognition to others. Exhibits sound judgment and makes good business decisions. - Professionalism - Maintains a professional appearance. Approaches others in a tactful manner, reacts well under pressure, and treats others with respect and consideration regardless of their status or position. Accepts responsibility for his/her own actions and follows through on commitments. - Interpersonal Skills - Focuses on resolving conflict vs. blaming others, maintains confidentiality, and is open to coaching and new ideas. - Communications - Speaks clearly and persuasively in both positive and negative situations, listens and gets clarification, and responds well to questions. Able to compose professional business correspondence. - Interpretation - Able to read, analyze, interpret, develop and negotiate contracts. - Teamwork - Provides and welcomes feedback, contributes to a positive team spirit, and supports team member efforts to succeed. - Customer Service - Effectively manages difficult or emotional customer situations, solicits customer feedback to improve service, and meets customer commitments. - Organizational Support - Follows policies and procedures and completes administrative tasks correctly and on time. - Planning and Organizing - Prioritizes and plans work effectively and uses work time efficiently. - Computer Skills – Possesses solid operating knowledge and ability in Microsoft Word, Excel, PowerPoint, and Outlook.