As a Senior DevOps Engineer, you will own the mobile delivery pipeline for Clario's Android and iOS applications, covering the full lifecycle from commit to store, while extending into production reliability through SRE practices. You'll combine deep hands-on expertise with technical leadership, working closely with mobile engineers, QA, security, and product teams to optimize delivery and improve developer experience. What you'll be doing - Own the end-to-end mobile delivery pipeline, designing and maintaining GitLab CI/CD pipelines (YAML-based) covering build, test, sign, and release stages for Android and iOS. - Drive release automation including versioning, code signing, provisioning profiles, certificates, and keystores through to App Store and Google Play submission. - Own secrets management across pipelines in line with security and compliance standards. - Define and enforce quality gates, integrating automated testing, coverage thresholds, and release criteria directly into pipeline stages. - Build and maintain synthetic monitors and alerting to proactively detect degradation in build systems, release pipelines, and production app health. - Optimize build performance and developer workflow to reduce cycle time and increase engineering throughput. - Grow team capability through hands-on coaching and clear documentation standards. - Evaluate and pilot AI-assisted tooling across the delivery pipeline, including automated code review, test generation, and anomaly detection in build and release systems. - Partner cross-functionally with mobile engineering, QA, security, and product to keep delivery practices aligned with team goals. What we're looking for - 4+ years in DevOps, release engineering, or build engineering, with meaningful time on mobile delivery (Android and/or iOS). - Hands-on experience building and maintaining GitLab CI pipelines (YAML-based) for mobile targets, covering build, test, sign, and release. - Experience with secrets management solutions (Vault, cloud-native secret managers, or equivalent). - Good scripting ability in Bash, Python, or similar for automation and pipeline tooling. - Track record of driving technical decisions across team boundaries with clarity and buy-in. - Working knowledge of Docker, particularly in the context of containerized device testing and CI build environments. What would make you stand out - Experience with mobile signing infrastructure, provisioning profiles, certificates, and keystores, and the ability to troubleshoot Android and iOS build issues within a CI context. - Hands-on experience automating app store delivery through integrations with App Store Connect and Google Play Console, using tools such as Fastlane or native store APIs. - Familiarity with container orchestration and cloud-native infrastructure, including Kubernetes, Helm, and service mesh concepts, with exposure to platforms such as AWS EKS, Azure AKS, or GKE. The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract. The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.

• Design, build, and maintain tools and systems that support release automation and deployment workflows. • Write clean, reliable, and concurrent code that supports distributed systems (e.g., build pipelines, deployment tooling). • Collaborate with cross‑functional teams to understand and improve release quality and developer productivity. • Document technical designs, deployment practices, and operational procedures. • Participate in small‑team design reviews and contribute practical engineering solutions.

Who We Are: At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.  Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.  Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.  What We Need:  We’re at a pivotal moment in both our company growth and platform evolution. As we scale, we are actively transforming our infrastructure to support a more modern, containerized, and highly scalable architecture. We’re seeking a Sr. Site Reliability Engineer (SRE) to help lead that transformation. This role will play a critical part in evolving our platform from legacy Azure-based services toward a Kubernetes-driven, microservices-oriented environment. As a senior member of the team, you will take ownership of complex, ambiguous infrastructure challenges and drive them through to practical, scalable solutions. You’ll partner closely with engineering and data teams to ensure reliability, performance, and scalability are built into our systems from the ground up. This is an ideal opportunity for an engineer who thrives in fast-paced environments, enjoys solving real infrastructure problems, and wants to have a direct impact on the technical direction of a growing healthcare platform. What You Will Do:  Platform & Infrastructure Evolution - Contribute to the migration from legacy Azure services and function-based architectures to containerized, microservices-based systems - Help design, build, and scale Kubernetes-based infrastructure and supporting tooling - Partner with engineering teams to ensure new systems are designed for reliability, scalability, and operational efficiency from day one - Drive standardization across infrastructure to reduce silos and enable broader team ownership - Cost Optimization: Monitor cloud usage and spending, identify inefficiencies, and recommend and implement cost optimization strategies - Networking & Connectivity: Design, deploy, and manage secure networking, including public and private endpoints, environment segmentation, site-to-site and point-to-site VPNs, and inter-environment connectivity. Reliability & Observability - Design and maintain highly available, resilient systems in a cloud-native environment - Implement and evolve observability practices including monitoring, alerting, and logging (e.g., Datadog, Prometheus, Grafana) - Define and manage SLIs, SLOs, and SLAs aligned to system performance and user experience - Lead incident response efforts and drive root cause analysis and long-term improvements Automation & Developer Enablement - Build and optimize CI/CD pipelines to support fast, safe, and repeatable deployments - Champion Infrastructure-as-Code practices using tools such as Terraform to eliminate manual processes - Leverage scripting (Python, Bash, or similar) to solve problems, automate workflows, and reduce operational toil Performance, Scalability & Strategy - Drive capacity planning, performance tuning, and infrastructure improvements to support rapid growth - Proactively identify system risks and scalability bottlenecks before they impact customers - Contribute to infrastructure strategy and help shape how the platform evolves as the business scales Knowledge Sharing & Team Enablement - Document systems, processes, and best practices to improve team-wide reliability and reduce single points of failure - Contribute to cross-training efforts as the team moves toward broader ownership and standardization - Share knowledge and elevate the team through mentorship and collaboration What You Have:   At Synapse Health, we’ve intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include: - 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering - Hands-on experience working in cloud environments (Azure preferred, AWS or GCP acceptable) - Strong experience with Kubernetes in production environments - Proficiency with Infrastructure-as-Code tools such as Terraform - Strong scripting skills (Python, Bash, or similar) used to automate and solve infrastructure challenges - Experience with observability, monitoring, and incident response in production environments - Experience building or supporting CI/CD pipelines (GitHub preferred; Azure DevOps experience acceptable) - Solid understanding of networking fundamentals, system design, and cloud infrastructure components - Proven ability to take loosely defined problems and drive them to practical, scalable solutions - Strong communication skills and ability to collaborate across engineering and non-technical stakeholders - Comfort operating in fast-paced environments with evolving priorities - Knowledge of HIPAA and security considerations for healthcare data is a plus What Sets You Apart:  - Experience working on platform or architectural transformations (e.g., monolith to microservices, functions to containers) - Familiarity with .NET / C# application environments - Deeper networking expertise (firewalls, gateways, and low-level infrastructure components) - Builder’s mindset with a focus on automation, scalability, and long-term system design - Ability to balance speed and pragmatism with long-term reliability and maintainability - Curiosity around emerging technologies, including AI/ML as applied to infrastructure and engineering workflows Compensation: The base salary range for this position is $133,600 – $183,700 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. What Sets Us Apart:  Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include: - Professional growth opportunities with compelling career paths - Healthy work-life balance supported by flexible paid time off (PTO) - Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members - 401(k) savings plan with employer matching contributions Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process. Privacy Policy

• Serve as a thought leader across projects and proposals, contributing to Bixal’s technical vision and strategy • Lead technical solutioning for pursuits, shaping win themes through architecture, delivery approach, and risk mitigation. • Write and review technical proposal content including technical volumes, SOW responses, implementation approaches, and compliance matrices. • Present and defend solutions in client discussions, solutioning sessions, and orals presentations with clear, executive-ready communication. • Define and own cloud architecture and DevSecOps strategy for proposals and active delivery programs. • Design secure, scalable, cloud-native platforms including CI/CD, IaC, container orchestration, identity/access, and observability. • Collaborate with business development teams to shape technical solutioning early in the pursuit process • Provide hands-on technical leadership through architecture reviews, technical decision-making, and mentoring senior engineers. • Lead modernization efforts (legacy-to-cloud migrations, platform hardening, automation, reliability improvements, AI integration).