Job Description The Enrollment Representative, Universal, is a key member of our remote call/contact center team, focused on providing outstanding customer service to individuals navigating the application and enrollment processes for our public and private schools. This role involves supporting customers across multiple communication channels: primarily phone support. Enrolling families will rely on you to answer their questions, address their concerns, and assist them with one or more of our school products or services, including tuition costs, payment options, and available payment plans. In this role, you will routinely review account details, and guide families through the enrollment process with clarity, sensitivity, and professionalism. You will need to be comfortable navigating multiple computer systems while supporting family concerns, interpreting family accounts, and providing progressive updates throughout the enrollment process. Strong customer service skills are essential, including the ability to communicate effectively via phone, demonstrate empathy, build relationships, and handle financial conversations with discretion and care. Hourly Rate: $15.75, non-negotiable Residency requirements: US residents of the 50 states, D.C. This is a temporary/contractor role, and you will be an employee of Workspend. (See Compensation & Benefits) K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace SUMMARY: The Enrollment Representative, Universal, is a key member of our remote call/contact center team, focused on providing outstanding customer service to individuals navigating the application and enrollment processes for our public and private schools. This role involves supporting customers across multiple communication channels: primarily phone support. Enrolling families will rely on you to answer their questions, address their concerns, and assist them with one or more of our school products or services, including tuition costs, payment options, and available payment plans. In this role, you will routinely review account details, and guide families through the enrollment process with clarity, sensitivity, and professionalism. You will need to be comfortable navigating multiple computer systems while supporting family concerns, interpreting family accounts, and providing progressive updates throughout the enrollment process. Strong customer service skills are essential, including the ability to communicate effectively via phone, demonstrate empathy, build relationships, and handle financial conversations with discretion and care. Key Responsibilities: - Enrollment Assistance Management: Handle high volumes of inbound and outbound customer interactions. Promptly resolve common issues to ensure family satisfaction and a positive enrollment experience. - Customer-Focused Communicators: Provide clear guidance on policies, procedures, and documentation requirements to ensure a seamless enrollment process. Act as a primary contact for families, staff, and internal departments, delivering supportive and effective communication. - Customer Service Excellence: Quality performance is evaluated through routine call monitoring, audits, and coaching, with a focus on continuous improvement, compliance, and delivering an exceptional family experience. Enrollment Representatives are expected to consistently meet or exceed established quality assurance benchmarks, which may include (but not limited to): - Compliance with call handling and verification procedures - Adherence to enrollment and tuition disclosure guidelines - Accuracy of information provided regarding tuition, payment plans, and account details - Proper documentation and account notes within required systems - Professional communication standards, including tone, empathy, and clarity. - Application Support: Deliver comprehensive support for K12 learning systems and business applications. Clearly explain product features, costs, and terms while coordinating secure sales/enrollment agreements and transactions. This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch support and customer service.   ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. - Multitasking and system proficiency: Efficiently navigate and switch between multiple systems while assisting families. - Prioritization and Results-Driven Performance: Effectively manage competing priorities to meet role-specific Key Performance Indicators (KPIs) consistently. - Relationship Building and Documentation: Build strong relationships with adult students, parents, or legal guardians. Ensure the timely collection of all required compliance documentation in line with departmental policies. - Problem-Solving and School Support: Demonstrate excellent troubleshooting and research skills to resolve practical issues and support various schools and their policies. - Call Management: Handle a high volume of inbound calls while meeting outbound call expectations, such as follow-ups and enrollment updates. - Data Management: Accurately record call-related data in the Salesforce CRM tool within designated timeframes during and after calls. - Family-Focused Service: Address family concerns creatively and with integrity, provide feedback to teammates to improve processes, and focus on family retention. - Policy Compliance: Adhere to applicable policies related to attendance, schedule adherence, professional conduct, and data security, ensuring the protection of family and student information. - Remote Work and Flexibility: Thrive in a quiet remote work environment with a high degree of autonomy while adhering to a defined shift schedule. Employees are expected to be fully present and give full attention to their work while on the clock. Flexibility is essential, as shifts may change based on business needs and may include weekends, holidays, and optional overtime. Supervisory Responsibilities: This position has no formal supervisory responsibilities. MINIMUM REQUIRED QUALIFICATIONS: - High School Diploma / GED and relevant work experience, OR - Minimum of 2 year of experience in a similar call center role CERTIFICATES AND LICENSES: None required. System Requirements: - Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible. - Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider. - Ethernet connection is preferred. OTHER REQUIRED QUALIFICATIONS: Work Environment and Physical Requirements: - This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable) with continuous computer use, typing, reading, listening, and speaking - Maintain a distraction-free, professional home office during work hours. - Participate in virtual training sessions via webcam. Communication Skills: - Strong verbal and written communication skills. - Excellent listening skills with a consultative approach to customer service. - Proficient in telephone and email etiquette. - Ability to communicate effectively through multiple channels, including phone, voicemail, email, and chat. Customer Service and Problem-Solving: - Strong problem-solving and analytical skills with a solutions-oriented mindset. - Resilient, detail-oriented, and accountable for high-quality work. - Ability to manage high call volumes and maintain positive team morale. Professional and Personal Qualities: - Ability to prioritize competing tasks effectively to deliver results. - Independent and team-oriented work capabilities. - Open to feedback and guidance, demonstrating adaptability and improvement. - Resilient and positive contributor to team dynamics. Technology and Tools: - Proficiency in web-based applications; Salesforce experience is a plus. - Own or have daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps - Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams) and web-based systems. Education and Knowledge: - Familiarity with home-based or public/private school education systems. - Thorough knowledge of home-based connectivity support. Additional Requirements: - Ability to own and execute projects with minimal supervision. - Ability to clear required background check. DESIRED QUALIFICATIONS: - Previous experience with Stride/K12 - Salesforce Experience - Previous customer service or sales experience with proven record of achievement  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This position is virtual and open to residents of the 50 states, D.C. Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. - We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role, and you will be an employee of Workspend. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Workspend offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Enrollment Representative - Universal Job Type EOR Contractor_CW (Fixed Term) The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

#WeAreADT ​ - Unlimited earning potential - Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) - Paid Time Off - Career growth opportunities - Paid training - Commissions paid bi-weekly Position Summary: Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist. Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming. - Focused verbal communication - Use pointed rebuttals to overcome objections - Demonstrate empathy - Update call status in the phone system - Maintain availability to engage with potential customers - Adhere to company compliance and quality standards - High-speed internet with min 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord Experience: - High school diploma or GED required - Sales experience preferred - Over-the-phone call center experience preferred - Basic computer skills required - Must complete and pass a pre-employment drug/background check Skills: - Excellent communication skills - Independent worker with experience in a commission-based environment - Self-starter and motivated by personal goal achievement - Critical Thinking and Problem-Solving abilities - Strong listening skills used to conduct needs analysis - Excellent problem-solving and communication skills - Strong use of business vocabulary - Strict adherence to team agendas, policies, and guidelines Education/Certification: - High school diploma or GED Pay and Benefits Disclosure: The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. The anticipated end date for application submission is 3/20/2026. The role is scheduled to start 4/6/2026. Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT ​ Check out more about life at ADT here.

Company Description If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every job! We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward!  To learn more about Skyward’s careers, history, products, and customers, go to www.skyward.com.   Thank you for your interest! Job Description Job Title: Product Owner - Student & Business Suite Location: Stevens Point, WI - Corporate Office *May include remote opportunities in the following states: AZ, FL, IL, IN, KS, MI, MN, PA, TN, TX, UT, WA, WI. No relocation assistance is provided. Starting Salary: $49,352.06 - $54,287.27 (Salary commensurate with experience) Position Description: We’re looking for a Product Owner who is passionate about delivering value to customers and driving innovation. In this role, you’ll work closely with the Product Manager to influence and execute product vision, prioritize requests, and ensure clear requirements for development. Click here for a full job description. What you will own: - Advocate for customer needs and share the user perspective with development teams. - Manage and validate product requests, using insights from customers and data to solve problems. - Prioritize projects on the product backlog and articulate their business value. - Strategically plan and execute the development and release of new features. - Lead a team without direct managerial authority and collaborate across departments.     Requirements: - A two- or four-year degree or equivalent experience. - Excellent interpersonal and communication skills. - Strong analytical, creative, and persuasive writing abilities. - Ability to work collaboratively and build strong relationships.  Skyward’s Benefits: At Skyward, we believe in supporting our team members both personally and professionally. Visit our Employee Benefits page for more information on the following offerings: - Paid time off - 8.5 paid holidays - 401(k) retirement plan with company match - Health, dental, and vision coverage - Company sponsored basic life/AD&D, short-term, and long-term disability - Employee Assistance Program - A robust wellness program Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You'll learn more about our culture, expectations, and even the day-to-day mission of the department you're applying for.  A better working experience starts here!  Additional Information All your information will be kept confidential according to EEO guidelines. Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants have rights under Federal Employment Laws. Click the title to view details about the law. - Family and Medical Leave Act (FMLA) - Equal Employment Opportunity (EEO) - Employee Polygraph Protection Act (EPPA) - Transparency in Coverage - Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward. - Department: Product Management - Starting Salary: $49,352.06 - $54,287.27 - Employment Status: Full-Time - FLSA Status: Hourly Non-Exempt

Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for a Business Development Tech Specialist to join our Mayer team Remotely! Summary: The Business Development Technical Specialist will be responsible for identifying and pursuing new business opportunities while leveraging technical expertise to support sales initiatives. This dual role requires a strategic thinker with a strong technical background, excellent communication skills, and a proven track record of driving revenue growth. What You'll Do: - Be responsible for achieving specified sales and gross margin goals while increasing market share with existing customers and growing new and active customers utilizing technical specialty - Participate as an integral member of Customer Collaboration Teams and Tactical Teams partnering with other sales individuals from within and outside of assigned market - Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region - Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner - Analyze market potential, develop an annual business plan based on market conditions, and lead execution with national technical, sales, and management team - Develop and maintain strong relationships with key suppliers - Identify/develop appropriate supplier partners and negotiate regional costing/pricing levels. Coordinate product training and new product introductions. Support in assessing regional stock needs and fulfilment logistics - Work with sales team to ensure cohesive, coordinated market approach - Interface with suppliers; coordinate product training and new product introductions as required - Pursue and/or coordinate pursuit of 3rd party engineering firms and contractors to close business associated with key strategic accounts - Collaborate with engineering and product development teams to ensure alignment on product needs - Present proposals to all levels of leadership and technical audiences - Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge - Mentor and coach junior level team members - Assist branches and customers with product and technical support. Make joint sales calls on all key, target, and new customers - Support in pricing and inventory needs - Develop and maintain applicable reporting and documentation of sales activities in Customer Relationship Management (CRM) - Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need - 10+ years of sales, business development, or related experience - 5+ years in technical project quoting - Experience selling electrical products preferred - High School or GED - Required - 4 Year / Bachelor's Degree - Preferred Knowledge, Skills & Abilities - Customer oriented and motivated - Excellent written and verbal communication skills - Ability to prioritize and manage multiple tasks and deadlines - Strong leadership and organizational skills - Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence - Product and application knowledge essential - Must have experience with Windows and Microsoft Office software Additional Information Physical Demands: - Sit: Must be able to remain in a stationary position - Constantly – at least 51% - Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% - Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% - Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: - Up to 10 pounds - Occasionally – up to 20% Working Environment: - Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% - Travels to offsite locations - Occasionally – up to 20% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: - Medical, Dental, and Vision Insurance - Life Insurance - Short-Term and Long-Term Disability Insurance - 401K with Employer Match - Paid vacation and sick time - Paid company holidays plus flexible personal days per year - Tuition Reimbursement - Health & Wellness Programs - Flexible Spending Accounts - HSA Accounts - Commuter Transit Benefits - Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. - Employee Discount Programs - Professional Training & Development Programs - Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. - Employment Type: Full-time - Experience Level (for career site): Early Professional - Contract Type: US – Full Time - Job Family: Sales