Company Description STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams. STCU offers excellent benefits: - Paid time off—plus 11 paid holidays! - Medical, dental, vision and life insurance - Flexible schedules and remote-work opportunities - Training and career development - Success sharing plan - 401(k) matching contributions - Tuition reimbursement An overview of the benefits can be found here. Salary range: $21.64 - $30.30 per hour Job Description The Payment Operations Representative is responsible for providing payments and operation support to all employees. This position also performs intermediate support to ensure efficient operations of the department and assists with troubleshooting and researching department issues. Core Job Requirements/Outcomes - Maintain regulatory compliance and prevent losses to members and credit union by adhering to documented procedures, accuracy standards, established deadlines, service level agreements, and department standards. - Assist Specialist and Senior level staff on departmental and STCU projects by completing assigned tasks - Perform primary telephone support by adhering to all service level agreements and assist members and employees through all support channels with professionalism, compassion and respect. Escalate critical issues/requests to Specialists, Senior Specialists or managers as needed to ensure timely resolution. Other Essential Functions - Perform additional duties as required for the efficient operation of the department and the credit union. This includes providing back up support for daily departmental processes or desk duties when needed. - Maintain knowledge in and adhere to policies, recommend procedure changes and process improvements in order to support the strategic goals for the department and the organization overall. - Solve practical problems and deal with a variety of situations exercising flexibility and sound judgment in a fast-paced environment. - Attend STCU provided Continuous Improvement trainings. Qualifications Education: High School Diploma or equivalent required. Certifications: Certificate in a payment channel industry certification; AAP, NCP, ARPR preferred. Job Experience: Minimum two years of experience working in a financial institution or customer service-related position required. Software Skills: Knowledge of MS Office programs including Outlook, Word, Excel and Teams. Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 25 pounds with accommodations. Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Travel Demands: Reliable transportation is required due to occasional travel to branches and other locations within the area. Additional Information Please review our website for more information at stcu.org/careers.

• Conduct digital demo appointments and follow-ups through to closing • Develop ideas for renewal, up-selling, and cross-selling strategies • You are proactive and not discouraged by a “no” • Contribute to our product development by relaying customer feedback to our product team

Role Description We are looking for an Operations & Grants Associate to play a key role at the intersection of grant operations, back-office processes, event coordination, and management support. This is a role with wide exposure across our business: - Help keep our funding processes on track. - Organise internal operations. - Support the management team. The position suits someone who is structured, proactive, and comfortable working across multiple streams of activity. Familiarity with grant administration or EU funding processes is highly valuable. Qualifications - 2+ years in operations, EA, project coordination or back-office support — ideally in a consultancy or professional services environment. - Strong written and spoken English at C1 level or above. - High-level of attention to detail. - Proven ability to manage several workstreams at once without losing detail. - Comfortable with Google Workspace and Slack as daily tools and other productivity tools. - Experience organising events or managing logistics for a distributed team. - Self-directed working style with good judgement on when to escalate. Requirements - Manage EU funding submission workflows via official portals. - Coordinate internal submission processes across projects and teams. - Support clients and internal teams on post-submission evaluations and processes. - Ensure tools, templates and other internal resources are up-to-date and relevant. - Coordination across clients and internal teams for key funding steps and interview processes. - Responsibility for managing communications, processes and follow-ups across all key grant processes. - Management of CRM, project databases and internal filing systems. - Support client onboarding and new project setup. - Identify and support process gaps across the operations span. - Plan and run internal events, off-sites and client-facing events from start to finish. - Manage event budgets and post-event reconciliation. - Organise conference and events attendance for internal teams. - Support senior management with operational tasks and other coordination needs, helping ensure priorities move forward smoothly across the business. Nice to Have - Familiarity with EU funding programmes or grant portals. - Experience with a CRM tool such as HubSpot. - Additional European language — Spanish, French or German. - Background supporting senior leadership in a fast-moving environment.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. - Opening/scanning mail received - Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable - Total Loss Packets (create and send all documents required per state guidelines) - Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title) - Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them) - Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed - Follow-up calls to Lien Holders (for documents listed above in the initial call) - Will send out revised packets to the owners/insureds as needed - Will be held to the internal cycle times and other auditable criteria - Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines - Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance - Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation. - Other tasks as assigned by management Requirements - 1 year of office customer service experience - Education: HS degree - Must live in the United States - Proficient in basic office equipment and with Microsoft products - Ability to identify/analyze vehicle title documents within company and State guidelines - Ability to work closely with State DMV's and Lien Holder entities - Problem solver - Ability to multi-task - Basic 10 key proficiency - Ability to work in a fast-paced environment - Excellent communication skills -- written and verbal - Excellent customer service skills and attitude - Basic math skills - Ability to delegate/prioritize workflow - Ability to work independently or in a team environment - Ability to read/write in English fluently and effectively - Valid driver's license - Occasional overtime as needed Pay: $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: - E-verify Participation - Right to Work