Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. - Opening/scanning mail received - Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable - Total Loss Packets (create and send all documents required per state guidelines) - Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title) - Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them) - Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed - Follow-up calls to Lien Holders (for documents listed above in the initial call) - Will send out revised packets to the owners/insureds as needed - Will be held to the internal cycle times and other auditable criteria - Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines - Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance - Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation. - Other tasks as assigned by management Requirements - 1 year of office customer service experience - Education: HS degree - Must live in the United States - Proficient in basic office equipment and with Microsoft products - Ability to identify/analyze vehicle title documents within company and State guidelines - Ability to work closely with State DMV's and Lien Holder entities - Problem solver - Ability to multi-task - Basic 10 key proficiency - Ability to work in a fast-paced environment - Excellent communication skills -- written and verbal - Excellent customer service skills and attitude - Basic math skills - Ability to delegate/prioritize workflow - Ability to work independently or in a team environment - Ability to read/write in English fluently and effectively - Valid driver's license - Occasional overtime as needed Pay: $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: - E-verify Participation - Right to Work

• Manage, configure, and optimize SaaS applications and integrations across the organization. • Administer and support AWS, with exposure to Azure and GCP environments. • Configure and manage Palo Alto Firewalls and Meraki networking devices used in offices and cloud networks, as well as Netskope’s SASE solution. • Administer Okta for identity governance, SSO, and MFA. • Ensure adherence to PCI DSS and SOC 1 & 2 compliance frameworks. • Develop scripts and automation workflows to streamline SaaS and infrastructure management.

• The Customer Success Manager (CSM) will be responsible for a high volume of small-spend accounts in either our SMB/MM or Enterprise segments. • Identify and escalate risks that could lead to customer churn. • Build strong relationships with clients by identifying pain points, proposing solutions, and uncovering opportunities for growth and revenue generation. • Serve as the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders. • Provide a high-quality day-to-day experience for our customers. • Coordinate with internal teams to ensure timely responses and completion of customer requests. • Drive adoption of platform features that improve the customer experience and support retention.

About Abby Care Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home. Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide. We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country. The Role The schedule for this role may vary between 7:00 AM - 3:00 PM or 9:00 AM - 5:00 PM or 11:00 AM - 7:00 PM U.S. Mountain Time. We are seeking a highly organized and people-focused Care Operations Scheduling Lead to oversee and optimize our scheduling operations. This role is critical in ensuring seamless coordination between clinical teams and caregivers, while leading and developing a team of scheduling associates. The ideal candidate brings strong healthcare scheduling experience, leadership capability, and the ability to thrive in a fast-paced, operations-driven environment. Key Responsibilities: - Lead, manage, and support a team of scheduling associates to ensure high performance and efficiency - Oversee daily scheduling operations, ensuring accurate and timely coordination between clinical teams and caregivers - Coordinate key workflows including SOC (Start of Care), recertifications, and ongoing scheduling needs - Train, coach, and develop team members to improve performance and maintain quality standards - Identify process gaps and implement improvements to enhance scheduling efficiency and accuracy - Collaborate cross-functionally with clinical and operations teams to ensure seamless service delivery - Monitor team performance, KPIs, and scheduling outcomes to drive operational excellence The Requirements: - 5+ years of experience in healthcare, or 2+ years of leadership experience in healthcare scheduling - Strong experience managing or leading teams in an operations or scheduling environment - Proficiency in Google Sheets and/or Excel - Background in healthcare, BPO, or technology-driven operations - Excellent communication and coaching skills - Strong English communication skills (verbal and written) - Comfortable with: - Internal team communication - Cross-functional collaboration - Written communication (email, documentation) - Nice-to-have: - Experience working with EMR/EHR systems - Clinical background or exposure to healthcare delivery environments - Prior experience in healthcare operations is a strong advantage What Success Looks like: - Efficient and error-free scheduling operations - High-performing, well-trained scheduling team - Strong coordination between caregivers and clinical teams - Continuous process improvements and operational scalability Our Values - Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?” - Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand. - Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity. - Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve. - Driven to Redefine What’s Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. Benefits: - Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – global team members are eligible for an annual company performance bonus. - Generous paid time off. We provide 15 days of paid time off that allow you to recharge, along with 10 paid company US holidays. - Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat. - Set Up for Success. We provide a company-issued laptop to support you in your role. - Growth Opportunities. Build your leadership skills while working with teams in various markets across the US. We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.