We are seeking a highly capable Business Analyst to support a large-scale Defense Health Agency (DHA) cloud and DevSecOps infrastructure program. This role operates within a Scaled Agile Framework (SAFe) environment and is critical to enabling Program Increment (PI) Planning, backlog refinement, and end-to-end requirements traceability across a modern cloud-native platform leveraging AWS GovCloud, Kubernetes, and containerized DevSecOps pipelines.The Business Analyst will serve as a key liaison between Government stakeholders, product owners, engineers, and platform teams to translate mission needs into actionable, testable requirements that drive delivery of resilient, secure, and scalable health IT infrastructure. Responsibilities: Agile & SAFe Execution - Support and actively participate in PI Planning, Sprint Planning, System Demos, and Inspect & Adapt events - Decompose Epics into Features and User Stories with clear acceptance criteria and traceability - Maintain and refine program and team backlogs in alignment with SAFe best practices - Partner with Product Owners and Release Train Engineers (RTEs) to ensure alignment across value streams Requirements & Analysis - Elicit, analyze, and document functional and technical requirements for cloud and platform services - Translate stakeholder needs into user stories, workflows, and interface requirements - Develop requirements traceability matrices (RTMs) linking capabilities to implementation and validation artifacts - Facilitate structured stakeholder engagements including workshops, SME interviews, and working sessions Cloud & DevSecOps Enablement - Collaborate with engineering teams supporting AWS GovCloud, Kubernetes (e.g., EKS/RKE2/OpenShift), and containerized workloads - Support definition of requirements for CI/CD pipelines, infrastructure as code (IaC), and automated security controls - Assist in aligning requirements with Zero Trust, RMF, and DoD security compliance frameworks - Document system integrations, data flows, and platform dependencies across environments Data & Process Governance - Ensure adherence to data governance standards, including required fields, metadata, and lineage documentation - Support configuration management and change control processes - Identify and mitigate risks related to dependencies, access constraints, and data gaps Stakeholder Coordination - Act as a trusted advisor to Government stakeholders within DHA and partner organizations - Coordinate across multiple teams including platform engineering, cybersecurity, cloud operations, and application teams - Communicate clearly and concisely at both technical and executive levels *This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth. Required Qualifications: - Active Secret clearance (or ability to obtain) - Bachelor’s degree in Business, Information Systems, Engineering, or related field - 5+ years of experience as a Business Analyst supporting Agile/DevSecOps programs - Demonstrated experience in SAFe or enterprise Agile environments - Experience supporting cloud-based programs (AWS preferred; GovCloud highly desired) - Familiarity with container platforms and orchestration (Kubernetes) - Experience developing user stories, acceptance criteria, and backlog management artifacts - Strong understanding of DoD environments, RMF, and secure system delivery - Excellent facilitation, communication, and stakeholder engagement skills - Agile mindset with a focus on delivery, collaboration, and continuous improvement - Ability to operate in a complex, multi-stakeholder DoD environment - Strong analytical thinking and structured problem-solving - Ability to translate technical concepts into clear, actionable business requirements - Proven ability to manage cross-team dependencies and priorities Preferred Qualifications: - SAFe certification (e.g., SAFe Agilist (SA), SAFe Practitioner (SP), or similar) - Experience supporting Defense Health Agency (DHA), Military Health System (MHS), or healthcare IT programs - Familiarity with DevSecOps platforms (e.g., Platform One, Rancher, OpenShift, GitLab CI/CD) - Experience with tools such as Jira, Confluence, GitLab, or Azure DevOps - Understanding of Zero Trust architecture and continuous ATO (cATO) practices - Exposure to data analytics platforms (e.g., Databricks, ADVANA) is a plus Why Work for Us? Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes. We offer: - 401(k) with 100% company match on the first 6% deferred, with immediate vesting - Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce - Unlimited access to training and certifications, with no pre-set cap on eligible professional development - Tuition assistance for job-related degrees and courses - Paid parental leave, PTO that grows with tenure, and generous holiday schedules - Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing. Join us to build a career that matters—supported by a company that invests in you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

• Analyze business and system requirements and translate them into functional and technical specifications • Support and enhance applications built using .NET and SQL Server • Act as the first point of contact for system and application issues, performing initial analysis and coordinating resolution • Raise, track, and manage incident tickets while ensuring SLA adherence and root-cause documentation • Lead and coordinate incident management, including prioritization, escalation, and stakeholder communication • Effectively communicate and respond to escalations, ensuring timely resolution and client satisfaction. • Participate in Change Advisory Board (CAB) meetings and ensure proper change governance • Manage and process user access requests in line with access control policies • Support SOC 1 and SOC 2 activities, including control execution tracking and evidence collection • Assist with audit readiness and respond to internal and external audit requests • Maintain issue trackers, risk logs, and audit findings through closure • Create and maintain application support related documentation and DLPs • Act as liaison between business, SOC, audit, and IT operations teams • Prepare reports, dashboards, and status updates for leadership

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you’ll be doing As a Business Banking Analyst, you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll support our Business Banking clients and internal partners directly (Imperial Service and Personal Banking) on all after-sales related activities including account maintenance requests, day-to-day service inquiries, and ad hoc administrative activities. You’ll work closely with the client to understand their business requests and needs while taking responsibility for execution and providing relevant recommendations. You’ll work with internal partners in order to facilitate solutions that proactively meet clients’ needs and will be responsible for validating Digital Business Onboarding (DBO) applications for all Business Banking, Personal Banking and Imperial Service segments. At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis. All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes. Agent@Home Program Requirements - Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions. - Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps). - Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service. The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM EST and Saturday from 10:00 AM to 6:00 PM EST. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally. How you’ll succeed - Client Sales Support - Interact with clients and/or internal partners via phone, email and video conferencing who call into the Business Client Advice Center (BCAC) to coordinate and execute changes to account information, signing authorities and existing Cash Management products. Demonstrate service excellence by being knowledgeable, resourceful and professional during all client interactions and record servicing activities in appropriate tool(s) accurately. Offer solutions, resolve and/or escalate client issues and concerns to leadership and/or appropriate parties without delays. Support any non-sales calling campaigns and administrative activities including call-outs to existing clients in support of initiatives, projects, and AML remediations among others. - Operational Effectiveness - Accurately capture and validate clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal interactions with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc. - Partner Support - Support any non-sales calling campaigns and administrative activities including call-outs to existing clients in support of initiatives, projects, and AML remediations among others. Identify and recognize sales opportunities and refer them to the Business Advisor and/or appropriate internal partners. - Digital Advocacy – Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank and describe the benefits by assisting the client in using ATM, Mobile, and SmartBanking for Business. Who you are - You can demonstrate well developed knowledge of business products and services (lending, cash management solutions, GICs and banking centre services). - You have 1-2 years’ experience in a professional, fast-paced sales and service environment preferably in a financial and client service industry or Client Contact Centre. - You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. - Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. - You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity. - Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability. - You're fluent in French and English to serve our clients in the community. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. - We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. - Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. - We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know - CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com - CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. - You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. - We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). - We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Quebec VIRTUAL Employment Type Regular Weekly Hours 37.5 Skills Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Patient Accounts All Locations: 300 Ocean Avenue – Revere Position Summary: About the Role Under the direction of the Manager of Revenue Cycle Analytics & Revenue the Business Analyst position will be responsible for measuring, analyzing, and evaluating data to assist in identifying process improvement and performance opportunities. The role requires strong listening, verbal, and written communication skills. A key responsibility includes interactions with key stakeholders and the ability to document and translate business functions’ needs into meaningful workflows and performance measures. This role requires strong skills in MS Office, with an emphasis on Word, Excel and PowerPoint programs. This position is a 100% remote work opportunity. Proof of residency is required in one of the following States (Massachusetts, New Hampshire, Ohio, Michigan, or Florida).The successful candidate will be able to perform the following responsibilities: - Develop and maintain reporting, analytics, dashboards, and other solutions using tools available. - Perform data extractions from various internal and external sites with concentrated focus on maintaining data integrity and integration into existing tools. - Create, implement, and communicate metrics which will measure data integrity and indicate opportunities for process improvements. - Documents workflows and assists periodic assessments to ensure efficient processes. - Analyzes and evaluates information gathered from multiple sources and synthesizes into actionable information - Manages reconciliation for a wide variety of projects. Plays key role in developing reconciliation policies. - Assists in driving the consolidation, standardization and consistency of reporting and analytics across multiple businesses and departments - Performs random audits of standard reports and performance measures for all areas of responsibility. - Building on current reporting to provide further intelligence for performance optimization and efficiencies. - Maintains good interpersonal relationships with stakeholders internal and external to the department. - Provides feedback to assist NeighborHealth management in developing strategies to improve financial service operations. - Performs other related duties. Other Duties: Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What You’ll Bring - High School Diploma or GED required. - Bachelor’s degree preferred. - 1 - 3 years - Proven experience and strong skillset working with MS Office, with emphasis on Excel, Word, and PowerPoint programs - 1 - 3 years - Experience in maintaining reporting, analytics, and large data file integrity. - Strong process, data, and systems analytical skills required - Ability to perform root cause analysis - Strong communication skills (verbal and written) - Displays a can-do attitude at all times, takes action on important issues in a timely manner and pursues new opportunities when they arise. - Quickly adapts to a diverse array of changing needs, conditions, priorities, or opportunities. - Shows the ability to be persistent and to be flexible during changing situations. - Inquisitiveness about how situations are evolving and identify how to adapt early to changing situations. - Strong organizational and time management skills Work Environment & Physical Requirements - This position operates in a professional office and clinic environment. - Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment. - Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks. - Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment). - Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions. - May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting. - Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment. Pay range Starts at $34 up to $53 based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.