• Design high-quality, user-centered monetization experiences across upgrade flows, trial paths, paywalls, pricing surfaces, and lifecycle touchpoints. • Work from concept to production, delivering thoughtful UX, polished visual design, and prototypes that help teams understand direction and value. • Contribute to Mural’s design system by adding patterns that support growth and monetization use cases. • Design and refine experiments across acquisition, activation, and expansion funnels, collaborating on hypotheses, success metrics, and clear test variants. • Partner with engineers to ensure accurate, high-quality implementation of flows and components. • Analyze user behavior and experiment outcomes with product and data partners, then iterate to improve conversion, engagement, and retention. • Create prototypes that express intent and help the organization visualize possible monetization paths. • Share craft guidance with peers when helpful, especially around clarity, hierarchy, persuasion, and reducing friction. • Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals. • Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences. • Reframe problems across entire funnels, not just individual screens, helping teams understand where value is earned or lost. • Facilitate workshops or working sessions that bring clarity to pricing, packaging, and upgrade moment opportunities. • Collaborate with product, research, and data science to define success metrics, interpret experiment outcomes, and prioritize next steps. • Advocate for balancing growth goals with long-term user trust and product quality.

• Support and guide designers through regular one-on-ones, design reviews, and feedback sessions. • Collaborate daily with creative leadership, production, art, and engineering to ensure designers are on track with MS goals and roadmap next steps. • Help define priorities, balance team workloads, and maintain sustainable production practices. • Review and provide feedback on gameplay features, ensuring they deliver intuitive, rewarding, and emotionally resonant player experiences. • Represent the design team in cross-disciplinary discussions, helping to communicate intent and advocate for player-centered solutions. • Lead and manage a multidisciplinary team of designers across systems, level, and UI/UX design. • Partner with the CCO and creative leads to uphold the game’s overall vision, tone, and player experience. • Establish clear design goals, processes, and best practices for the design department. • Provide mentorship, performance feedback, and career development opportunities to support each team member’s growth. • Help oversee the design pipeline and ensure timely delivery of key design objectives. • Collaborate with production to maintain balanced scope and sustainable schedules. • Contribute to studio-wide initiatives, hiring efforts, and cross-disciplinary reviews. • Advocate for a healthy, inclusive, and collaborative team culture that reflects Gardens’ values. • Guide the team through ambiguity and ensure progress on high-value, complex initiatives. • Regularly evaluate team health and take action with empathy and authenticity to improve engagement and effectiveness.

• Serve as the primary point of contact, ensuring an exceptional and seamless client experience • Build trusted, long-term relationships with senior learning, HR, and business stakeholders • Lead Quarterly and Yearly Business Reviews grounded in data, insights, and learning impact • Translate client business needs into learning strategies, experience architectures, and solution recommendations • Participate in early-stage solutioning sessions, scoping conversations, and design workshops • Evaluate learning programs and recommend enhancements across modalities (eLearning, ILT/VILT, blended learning, performance support, platforms, AI-enabled learning) • Collaborate closely with design and delivery teams to ensure solutions align with client expectations and industry best practices • Drive expansion through consultative upselling, cross-selling, and proactive account planning • Oversee service delivery and governance, ensuring SLAs, quality benchmarks, and risk mitigation plans are consistently met • Negotiate service agreements and oversee reporting, analytics, and performance tracking

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for someone who thinks big, sweats the small stuff and keeps things simple. You’ll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clients’ lives. Collaboration, humility, and an obsession over quality are how we get stuff done. In this role, you’ll have the opportunity to: - Understand the investing needs of our customers, empowering both new and sophisticated investors with the tools and knowledge to make informed decisions. - Partner closely with engineering, data science and product management to find refined but practical solutions to design challenges. - Create multiple concepts and prototypes, recognizing when meticulous attention to detail is needed and when low-fidelity sketches are adequate for visualizing ideas. - Listen to users to develop the right product strategy and find solutions that delight our customers. - Leverage data to inform your design solutions. - Understand the strategic direction and vision for your working areas and ensure all UX efforts are aligned with that direction. - Raise the craft quality bar at Wealthsimple not just through your own work, but through the mentoring and development of Designers in your domain. - Become a subject matter expert in Stock & Option Trading. - Stay on top of industry trends and emerging technologies to integrate innovative solutions into our product design. Qualifications - A deep interest or experience with Trading and how we might build simpler, more accessible services for everyone. - Is an expert practitioner in the craft of product design, capable of delivering thoughtful, polished experiences, including motion and interaction design. - Demonstrated experience designing and shipping consumer-facing products. - Proven ability to turn complex problems into simple experiences. - Strong understanding of how design, product and engineering can work together to ship high-quality experiences quickly and at scale. - Can effectively communicate ideas and project direction to internal teams and stakeholders. - Experience generating user insight by shaping and leading research studies. - Ability to work independently, biasing towards action to drive projects forward. Benefits - Top-tier health benefits and life insurance - Long-term group savings with employer match using our Wealthsimple for Business platform - 20 vacation days + 4 wellness days per year, and unlimited sick and mental health days - 90 days away program: Employees can work outside of Canada for up to 90 days per calendar year - A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS) - We’re a remote first team with over 1,500 employees across North America