• Create leverage and impact far and above what you'd see in a typical EPD product team structure. • Get to work on all parts of a massive product surface area - spanning many user types, JTBDs, usability challenges, etc. • Help reinvent the design model for modern enterprise software—you don’t have to build wireframes, user journeys, personas, etc. • Cover all parts of the design process with a focus on design craft. • Help build our design system from (almost) the ground up.

• Own the design vision and deliver high-craft solutions • Lead design across clinical review infrastructure, provider feedback systems, and coding accuracy tools • Translate dense regulatory requirements and clinical standards into intuitive, human-centered experiences that make complex requirements feel manageable • Design for multiple audiences: internal operations teams, providers receiving feedback, and payers evaluating our network • Define the experience vision for supportive education and improvement flows that help providers elevate their practice • Establish and maintain a high bar for visual and interaction design that makes systems feel approachable and helpful • Build systems, partner strategically, and mentor • Develop reusable patterns for complex workflows and contribute to our design system (Helix) • Work deeply with product, engineering, clinical operations, and standards teams • Connect the dots across all of provider experience—designing solutions that span multiple touchpoints when needed • Collaborate with provider experience designers to ensure feedback systems feel genuinely supportive and educational • Mentor other designers and model effective cross-functional partnership

• Create wireframes, mockups, prototypes within Figma • Excellent attention to detail and ability to deliver high-quality, pixel-perfect designs • Communicate design ideas written and verbally to engineers, product managers, and other stakeholders • Ability to manage stakeholders and communicate across ambiguous projects • Assist in mentoring design talent, influence design culture, and create knowledge sharing structures across the organization • Leverage AI tools like Cursor, v0.dev, Claude, Figma Make, and ChatGPT, to accelerate product prototyping, align direction, and faster decision making across teams

• Collaborate with leadership and program teams to define learning goals, instructional priorities, and measurable training outcomes. • Conduct structured discovery conversations to understand project goals, audiences, and desired learner impact. • Ask clarifying questions, propose options, and translate stakeholder input into clear outlines, visual frameworks, and learning sequences. • Develop experiential, discussion-based adult-learning pathways and modular content sequences across audiences and programs. • Adapt materials for hybrid, asynchronous, and self-paced learning environments using trauma-informed, adult-learning principles. • Assess existing slide decks and learning materials and recommend improvements for clarity, consistency, and impact. • Create accessible visual frameworks, conceptual diagrams, models, and schemas that clearly communicate GPS principles. • Develop structured facilitator notes and participant materials that support consistent, high-quality delivery. • Prepare polished slide decks for conferences, funders, legislative briefings, partners, and external events. • Produce bilingual materials when possible; bilingual fluency is highly desired but not required. • Integrate digital engagement tools such as whiteboards, polls, reflective prompts, and word clouds to promote active participation. • Design and maintain Google Slides templates aligned with GPS brand, tone, and trauma-informed values. • Maintain a version-controlled library of slide decks for internal use, ensuring consistent design standards across all programs. • Organize content into multi-module learning pathways applicable across programs, audiences, and contexts. • Prepare slide-based instructional materials for seamless integration into GPS’s LMS (LearnWorlds). • Format content for LMS compatibility, including modular structuring, downloadable assets, and clear navigation. • Collaborate with the LMS Specialist to upload materials, structure pathways, confirm formatting, and ensure proper display. • Ensure all materials meet accessibility expectations including readability, pacing, cognitive load, and trauma-informed design. • Revise learning materials based on structured feedback from leadership, trainers, program staff, and stakeholders. • Support the long-term development of GPS’s learning system as the organization expands across Massachusetts and nationally.