ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients' operations. We focus on long-term placements where you contribute directly to the client's success. We are seeking a Talent Acquisition Reporting Analyst (Excel-Focused) to support a U.S.-based organization specializing in adult communities and hospice care. This role is critical in ensuring the accuracy, reliability, and continuous improvement of Talent Acquisition (TA) reporting processes. You will manage data pulled from the ATS, troubleshoot inconsistencies, and recommend improvements to reporting workflows and systems. This position is ideal for a detail-oriented, analytical individual with strong Excel skills who is comfortable working in a fast-paced environment and collaborating with internal stakeholders. PLEASE NOTE: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM PST (6:00 PM – 03:00 AM South African time – subject to daylight savings). - Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. - Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. - Work Environment: Fully remote. Key Responsibilities: - Own and manage TA reports generated from the ATS - Validate and clean data to ensure accuracy and consistency - Troubleshoot reporting errors, including Excel formulas and data discrepancies - Analyze trends and provide insights to support recruitment operations - Recommend and implement improvements to reporting processes - Collaborate with internal stakeholders including TA leadership Requirements: - Technical Skills: - Advanced Excel skills (formulas, data validation, reporting) - Proficiency in MS Office and Outlook - Beginner to intermediate analytics skills - Soft Skills: - Strong communication skills - Highly organized and detail-oriented - Strong problem-solving and critical thinking abilities - Preferred Qualifications: - Experience in recruiting or talent acquisition environments - Familiarity with ATS systems and recruitment reporting - Ability to understand operational recruitment workflows Ideal Candidate Profile: - Mature, stable, and dependable with strong day-to-day discipline - Resilient and able to handle a demanding role - Proactive, hands-on, and willing to go the extra mile - Confident communicator who is comfortable asking for help when needed - Able to take constructive feedback and adapt quickly - Team player with a strong work ethic and sense of ownership If you are not contacted within 14 working days, please consider your application unsuccessful.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Administers diagnostic tests, preadmission testing, rehab and/or physician appointment schedule for hospital departments and/or physician practices. Job Duties - Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments. - Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary. - Communicates and dispenses instructions and explains the necessary preps to the patient or their designee in terms they can understand. - Identifies opportunities for improvement and work with management team to implement change. - Provides floor support for both new and tenured scheduling staff on an as needed basis. - Serves as a resource for Patient Access staff, physicians, departments and referring offices. - Verifies and updates patient Demographic information. Minimum Qualifications - High School Diploma/GED - 1 year scheduling experience within the Patient Access Center or - Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton) Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Monday-Friday 10-6:30pm Department: 1012-99108 LVPG-L Strategic Operations

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Administers diagnostic tests, preadmission testing, rehab and/or physician appointment schedule for hospital departments and/or physician practices. Job Duties - Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments. - Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary. - Communicates and dispenses instructions and explains the necessary preps to the patient or their designee in terms they can understand. - Identifies opportunities for improvement and work with management team to implement change. - Provides floor support for both new and tenured scheduling staff on an as needed basis. - Serves as a resource for Patient Access staff, physicians, departments and referring offices. - Verifies and updates patient Demographic information. Minimum Qualifications - High School Diploma/GED - 1 year scheduling experience within the Patient Access Center or - Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton) Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Tuesday-Saturday 9:00-5:30pm Department: 1012-99108 LVPG-L Strategic Operations

About IHRB & the Leadership Group for Responsible Recruitment The Institute for Human Rights and Business (IHRB) is the leading global think tank working to ensure corporate activity respects the rights of workers and communities. IHRB’s mission is to shape policy, advance practice, and strengthen accountability in order to make respect for human rights part of everyday business. IHRB’s focus areas are diverse and reflect some of the most important and emerging human rights issues facing business. Launched in May 2016, the Leadership Group for Responsible Recruitment (LGRR) is a collaboration between leading companies and expert organisations, developed as an initiative of IHRB. The Leadership Group operates as a company-led collective advocacy platform harnessing the leverage of major international brands to promote responsible recruitment practices amongst business, the recruitment industry, and government. All corporate members of the Leadership Group are publicly committed to the Employer Pays Principle (EPP) and its implementation throughout their supply chains. Reflecting the Dhaka Principles for Migration with Dignity, the EPP is a commitment to ensure that no worker should pay for a job - the costs of recruitment should be borne not by the worker but by the employer. Adoption of the EPP across all industries is fundamental to combatting exploitation, forced labour, and trafficking of migrant workers in global supply chains, and represents an important step in achieving the UN Sustainable Development Goal 8 of decent work for all. The Leadership Group was established as a 10-year initiative aimed at the total eradication of recruitment fees being charged to workers anywhere by 2026. LGRR works to create demand, enable supply and improve migrant worker protection through responsible recruitment As the LGRR concludes its ten-year journey in 2026, IHRB will lead a transition phase that consolidates its legacy and informs its next evolution. As part of this, IHRB is commissioning a Synthesis Report capturing key achievements, lessons learned, and the LGRR's influence in advancing the Employer Pays Principle. Deliverables Synthesis Report The consultant will produce a Synthesis Report that: - Consolidates a decade of LGRR’s learning, achievements, challenges, and global impact in advancing the Employer Pays Principle (EPP) and responsible recruitment - Challenge LGRR’s Theory of Change by documenting its influence on policy and business practice, capturing shifts in the charging of recruitment fees, EPP adoption, and industry practices over ten years. - Is informed by targeted interviews with at least 25–30 contributors, including companies, government representatives, civil society partners, and recruitment agencies drawn from IHRB's global network - Provides an evidence base for new action by donors, businesses, recruiters, and governments, as well as strategic recommendations for IHRB's direct engagement with businesses on responsible recruitment - Includes baseline and trend data illustrating measurable shifts in recruitment fee charging, EPP adoption, and industry practices over the ten-year period Measurement of Success — Synthesis Report - Validated and published by Q3–Q4 2026 - At least 25–30 contributors interviewed across companies, governments, civil society, and recruitment agencies - Includes baseline and trend data showing shifts in recruitment fee charging, EPP adoption, and industry practice over ten years - Documents lessons, achievements, challenges, and strategic recommendations for IHRB's direct engagement with businesses on responsible recruitment The Process The successful consultant will be expected to: - Review the full body of LGRR work, including policy documents, research outputs, business commitments, case materials, and the LGRR's ten-year archive - Conduct targeted interviews with a minimum of 25-30 contributors across companies, government representatives, civil society partners, and recruitment agencies from IHRB's global network — with the list co-developed and agreed with the IHRB team - Work closely with IHRB's responsible recruitment team through 2–3 workshops to refine the report's framing, structure, and key findings - Draft the Synthesis Report (maximum 20 pages, excluding annexes), incorporating a strong executive summary and undergoing two full rounds of review, as outlined in the timeline below. - Compile and present baseline and trend data showing measurable shifts in recruitment fee charging, EPP adoption, and industry practices over the ten-year period Qualifications and Capabilities We are seeking an individual consultant or organisation with: - Demonstrable expertise on responsible recruitment, labour migration, and/or supply chain human rights — ideally spanning multiple sectors and geographies - Strong analytical and writing skills: the ability to synthesise complex, data-rich material into clear, authoritative, and actionable recommendations for senior business and policy audiences - Experience conducting and synthesising qualitative interviews at senior levels across business, government, and civil society - Seasoned understanding of how to engage business audiences, including familiarity with business media, board-level conversations, and industry associations - Ability to work with quantitative data and present trend analysis in an accessible and compelling way - Experience in programme evaluation, using practical methods to assess performance, generate insights, and support continuous improvement and decision-making. Timeline Submission deadline: Proposals will be reviewed on a rolling basis. Applicants are encouraged to apply early, with a working deadline of 23 April 2026. IHRB reserves the right to close this RfP prior to the listed deadline if a successful delivery provider is identified. Consultancy period: The consultancy is expected to require up to a maximum of 30 days between the period of April 2026 –August 2026. Budget & Particulars - Applicants are invited to submit a clear and detailed financial proposal with day rate and associated deliverables. The total budget for this consultancy is USD 14,000 (all-inclusive). - Payments will be linked to the timeline and deliverables: 20% upon first draft of the Synthesis Report; 30% upon second draft incorporating Round 1 feedback and completion of interviews; 50% upon submission of the final Synthesis Report. - Open to all: This consultancy is open to individuals and organisations. - Contracting: This contract will be subject to a consultancy agreement governed by UK law. - References: The consultancy will be subject to receipt of at least two satisfactory professional references. Application Process Deadline for applications: 5pm BST on 24 April 2026 Please submit the following: - A brief cover letter (max 1 page) outlining your interest and relevant experience - A short technical proposal (max 1 page) describing your proposed approach, methodology, and how you would structure the work - A financial proposal with a clear breakdown of costs and delivery schedule - Two examples of relevant prior work (published reports, case studies, or comparable outputs) - Contact details for two professional references