• Take ownership of the end-to-end design process from research to execution • Drive clarity by distilling complex problems into simple, effective design solutions • Conduct user research to understand needs and behaviors • Lead end-to-end design for service products and internal software • Develop user-centric designs balancing business goals and best practices • Collaborate with product managers, engineers, and care teams • Facilitate co-creation workshops and design sprints • Test and iterate designs using qualitative and quantitative insights • Advocate for design excellence and contribute to the design system

• Design intuitive interfaces for internal business applications, admin panels, dashboards, and enterprise tools used by employees, operations teams, and business users • Create user flows, wireframes, prototypes, and high-fidelity designs for complex workflows involving data entry, reporting, analytics, and system administration • Collaborate with product managers, business analysts, and engineering teams to translate business requirements into elegant design solutions • Establish and maintain design systems, component libraries, and style guides for internal application consistency • Conduct stakeholder interviews and usability testing with internal users to understand pain points and optimize workflows • Design responsive interfaces that work across desktop and tablet environments where internal users operate • Optimize information architecture and navigation for applications with extensive feature sets and user permissions • Partner with development teams to ensure design feasibility and provide support during implementation

• Design high-quality, user-centered monetization experiences across upgrade flows, trial paths, paywalls, pricing surfaces, and lifecycle touchpoints. • Work from concept to production, delivering thoughtful UX, polished visual design, and prototypes that help teams understand direction and value. • Contribute to Mural’s design system by adding patterns that support growth and monetization use cases. • Design and refine experiments across acquisition, activation, and expansion funnels, collaborating on hypotheses, success metrics, and clear test variants. • Partner with engineers to ensure accurate, high-quality implementation of flows and components. • Analyze user behavior and experiment outcomes with product and data partners, then iterate to improve conversion, engagement, and retention. • Create prototypes that express intent and help the organization visualize possible monetization paths. • Share craft guidance with peers when helpful, especially around clarity, hierarchy, persuasion, and reducing friction. • Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals. • Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences. • Reframe problems across entire funnels, not just individual screens, helping teams understand where value is earned or lost. • Facilitate workshops or working sessions that bring clarity to pricing, packaging, and upgrade moment opportunities. • Collaborate with product, research, and data science to define success metrics, interpret experiment outcomes, and prioritize next steps. • Advocate for balancing growth goals with long-term user trust and product quality.

• Support and guide designers through regular one-on-ones, design reviews, and feedback sessions. • Collaborate daily with creative leadership, production, art, and engineering to ensure designers are on track with MS goals and roadmap next steps. • Help define priorities, balance team workloads, and maintain sustainable production practices. • Review and provide feedback on gameplay features, ensuring they deliver intuitive, rewarding, and emotionally resonant player experiences. • Represent the design team in cross-disciplinary discussions, helping to communicate intent and advocate for player-centered solutions. • Lead and manage a multidisciplinary team of designers across systems, level, and UI/UX design. • Partner with the CCO and creative leads to uphold the game’s overall vision, tone, and player experience. • Establish clear design goals, processes, and best practices for the design department. • Provide mentorship, performance feedback, and career development opportunities to support each team member’s growth. • Help oversee the design pipeline and ensure timely delivery of key design objectives. • Collaborate with production to maintain balanced scope and sustainable schedules. • Contribute to studio-wide initiatives, hiring efforts, and cross-disciplinary reviews. • Advocate for a healthy, inclusive, and collaborative team culture that reflects Gardens’ values. • Guide the team through ambiguity and ensure progress on high-value, complex initiatives. • Regularly evaluate team health and take action with empathy and authenticity to improve engagement and effectiveness.