• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements. • Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes. • Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations. • Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows. • Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters. • Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters. • Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency. • Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements. • Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll. • Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability. • Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: - Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations - Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service - FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 500 staff with an intact startup mindset.  We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years.  Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.   Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: - Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations - Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service - FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 500 staff with an intact startup mindset.  We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years.  Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.   Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Role Description Step into a key operational role as a Payroll Service Delivery Manager at Zalaris ASA. In this position, you will serve as the primary liaison for our German clients, managing relationships, overseeing SAP-related German payroll processes, and driving operational excellence and compliance. If you're a German speaking payroll expert located in Czechia, interested in taking ownership of client relationship matters, don’t hesitate to apply for this job. Your Responsibilities - Serve as the primary point of contact for the clients, ensuring an exceptional customer experience and high-quality service delivery. - Ensure services are delivered in alignment with contractual SLAs by monitoring, reporting, and analyzing KPIs related to service excellence and customer satisfaction. - Take ownership of your client’s service-related financials, including budgeting, forecasting, and cost monitoring. - Efficiently manage change request implementation processes by coordinating testing, deployments, and system enhancements within the payroll platform. - Ensure adherence to Zalaris’ internal controls, policies, and compliance standards. - Proactively lead automation initiatives (e.g., RPA), transition activities between nearshore/offshore teams, and identify further cost optimization opportunities. - Foster strong collaboration with other Zalaris functions and locations to support integrated service delivery. Qualifications - In-depth understanding of German payroll (mandatory) - High proficiency in German and communicative English (mandatory) - Experience in outsourcing company in HR, payroll, or accounting - Work experience with SAP HCM is an asset - Business-minded with an analytical mindset - Ability to plan, prioritize, and structure work to achieve results - Strong customer relationship management and process improvement skills - Excellent problem-solving, presentation, and negotiation skills - Proactive, energetic, and adaptable attitude - Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field Benefits - Competitive salary tailored to experience and benefits package - Remote working mode offering flexibility - A dynamic, inclusive, and collaborative work environment - The opportunity to contribute to a global leader in HR and payroll services - Employment contract with an attractive benefits package