- Drive Growth: Identify and develop new business opportunities for Player Support, Community Management, and LiveOps solutions across the North American games market. - Build Relationships: Engage with decision-makers at publishers, developers, and live service operators to understand their needs and present Side’s capabilities with authority and insight. - Strategic Outreach: Lead targeted outreach campaigns using CRM, social, and event-based strategies to expand Side’s footprint among AAA, AA, and indie studios. - Full Sales Cycle Ownership: Manage the end-to-end sales process from prospecting and proposal through contract negotiation and onboarding partnering closely with delivery teams to ensure smooth transitions. - Market Intelligence: Track industry trends, competitor activity, and evolving studio needs to refine Side’s positioning and offerings. - Collaboration: Partner with cross-functional teams globally to build cohesive client solutions and long-term account strategies.

• Identify and qualify new business opportunities among pharma/biotech companies needing real-world evidence, medical writing, publication planning, medical affairs support, or full-service med-comms • Client engagement & relationship building: cultivate relationships with key decision-makers understand their needs, and position the agency’s services accordingly  • Proposal development & pitching: lead development of tailored proposals, RFP responses and pitch presentations for real-world insights  • Strategic planning: contribute to the agency’s business-development strategy by tracking market trends, analyzing the competitive landscape, and identifying whitespace opportunities — especially in real-world evidence/ real-world insights space • Cross-functional collaboration: work with scientific strategy, medical-writing, creative, publications, and account teams to ensure proposals and delivery align with client needs and agency capabilities

• Proactive new customer acquisition, including conducting sales calls, presentations, and contract negotiations • Building long-term customer relationships • Developing scalable sales processes and structures • Close collaboration with product management to enhance the software based on market feedback

**How you´ll help us:** As a Business Developer, you will • Set sales targets and KPI´s and develop sales strategies for the markets in your region of responsibility • Ensure revenue generation in accordance with agreed KPI´s in your region of responsibility • Define strategies, goals and implementation plans • Build and maintain relationships with customers • Be open to regular regional and international travel • Conduct regular meeting and sales reviews with customers • Together with local technical teams, Initiate and conduct, regular product training and provide product updates • Support the entire end-to-end customer relationship process • Drive the end to end sales process from lead generation to acquisition • Provide product & market related information to internal teams to assist in product development activities • Develop and support marketing activities in close collaboration with local market teams • Provide support on accounts receivable activities, order processing and other related activities