• Define, document, and execute test plans for new features and product releases • Perform functional, regression, integration, and performance testing across multiple platforms • Build and maintain automated test suites to streamline CI/CD pipelines • Collaborate with backend, frontend, and product teams to understand requirements and edge cases • Identify, document, and track defects to closure using issue-tracking tools • Participate in sprint planning, grooming, and release readiness reviews • Validate REST APIs using tools like Postman, Swagger, or automated frameworks • Improve and maintain testing environments, data setups, and QA workflows • Advocate for quality across the engineering organization by driving best practices and test coverage

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims. • Verify that the claims support the physician's determinations in long-term disability claims. • Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met. • Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases. • Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client. • Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability. • Participate in other duties and special projects, as assigned, based on business needs.

• Design, prepare, and execute manual and automated test cases across Visa, Mastercard, and EFTPOS payment systems. • Conduct end-to-end, integration, and user acceptance testing for card payments and digital banking platforms. • Validate transaction processing, card issuance, and lifecycle activities in line with business and compliance requirements. • Collaborate with developers and business teams to ensure test coverage, quality, and traceability of requirements. • Identify and document defects, manage resolution, and maintain comprehensive test documentation. • Support automation initiatives by identifying test cases suitable for regression and continuous testing. • Ensure adherence to PCI DSS, APRA, and other regulatory standards within the payments environment. • Contribute to continuous improvement of testing frameworks, tools, and processes in an Agile delivery model.