• Develop test cases based on business requirements and system specs for PolicyCenter modules (e.g., New Business, Renewals, Endorsements). • Perform UI, rules, workflow, and validation testing within PolicyCenter. • Conduct regression, smoke, and exploratory testing in test environments. • Validate Guidewire integrations with third-party systems via SOAP/REST APIs . • Perform backend data verification using SQL and data validation tools. • Work with logs, XML/JSON payloads, and tools like Postman , SoapUI , or ReadyAPI . • Log, track, and retest defects using tools like JIRA, ALM, or Azure DevOps . • Participate in Agile ceremonies : daily standups, sprint planning, reviews. • Collaborate closely with developers, BAs, and business users to understand expected system behavior. • Support test automation frameworks (e.g., Selenium, TestNG, REST Assured ) if applicable. • Identify and propose areas for automation within PolicyCenter flows or integration points.

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims. • Verify that the claims support the physician's determinations in long-term disability claims. • Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met. • Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases. • Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client. • Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability. • Participate in other duties and special projects, as assigned, based on business needs.

• Design, prepare, and execute manual and automated test cases across Visa, Mastercard, and EFTPOS payment systems. • Conduct end-to-end, integration, and user acceptance testing for card payments and digital banking platforms. • Validate transaction processing, card issuance, and lifecycle activities in line with business and compliance requirements. • Collaborate with developers and business teams to ensure test coverage, quality, and traceability of requirements. • Identify and document defects, manage resolution, and maintain comprehensive test documentation. • Support automation initiatives by identifying test cases suitable for regression and continuous testing. • Ensure adherence to PCI DSS, APRA, and other regulatory standards within the payments environment. • Contribute to continuous improvement of testing frameworks, tools, and processes in an Agile delivery model.