Job Description Responsibilities: 1. Workday System Ownership (Regional Scope) - Act as the regional point of contact (POC) for all Workday-related activities across Mexico and LATAM. - Maintain and manage employee data and records within the Workday platform, ensuring accuracy, completeness, and data integrity. - Oversee the execution of configuration changes, system updates, and Workday releases, in alignment with corporate governance and IT standards. 2. Integration & Technical Support - Support Workday/Payroll system interfaces to ensure seamless data flow and system interoperability. - Collaborate with IT, Payroll, and HR teams to resolve interface or data transmission issues promptly. - Monitor system performance and proactively identify areas for improvement or risk mitigation. - 3. Compliance & Governance - Ensure strict adherence to internal compliance controls and audit requirements. - Support the implementation and documentation of governance practices for employee data management and support processes. - Assist in maintaining security roles and access protocols in Workday aligned with regulatory and internal policy standards. 4. Stakeholder Collaboration - Partner with cross-functional teams including HR, Total Rewards, Finance, and IT to gather requirements, design solutions, and support ongoing operations. - Serve as a liaison between LATAM regional users and global system administrators to ensure localized support. 5. Operational Support & Ticket Management - Support the operations team in managing Zendesk tickets related to Workday, ensuring timely response and resolution. - Maintain and enhance the ticket triaging and escalation model to drive operational efficiency and user satisfaction. 6. Metrics & Reporting - Design and deliver high-level operational reports and dashboards to track SLA adherence, ticket volume, and resolution time. - Provide insights and recommendations based on data to improve support processes and performance over time. 7. Continuous Improvement - Identify opportunities to streamline processes and reduce manual work through automation or system enhancements. - Stay current with Workday updates and best practices to propose new features or functionalities beneficial to the region. Education: - Bachelor’s degree in Industrial Engineering, Business Administration or related careers. Work Experience: - At least 5 years of global HR IS systems experience. - At least 3 years of Workday Configuration. Mainly (HCM, Reporting, Advanced Compensation and Recruiting). Knowledge / Skills / Abilities - Bilingual (Fluent in English). - Workday, Tress, Zendesk (a plus) - Office Windows: Word, Excel, Power Point. - Ability to maintain privacy and confidentiality. - Well organized and self-starter. - Strong work ethical skills. - Interpersonal communication. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.

• Gather, clean, and validate data from multiple sources. • Perform detailed analysis using statistical methods to uncover trends, patterns, and root causes. • Modify, convert, and load data using SQL, Excel, and internal tooling. • Create clear dashboards and reports to communicate insights. • Troubleshoot data issues and assess downstream impacts to product workflows. • Write Jira tickets documenting defects or required development work to permanently resolve data problems. • Collaborate with implementation, support, and account management teams to resolve customer data issues. • Contribute to continuous improvement of data processes and data integrity. • Communicate with customers clearly and be customer facing as needed. • Perform other duties as assigned.

Role Description Halo is looking for a versatile analytics manager who can grow with us. You'll move fluidly across domains — one week you might be deep in mobile product funnel analysis, the next you're untangling operations or logistics data. You'll be a go-to partner for stakeholders across the business, turning complex data into clear, actionable insights. This role is individual contributor to start, but we're looking for someone who's managed or mentored before (or is ready to) — as the team grows, so could the scope. Responsibilities - Reporting & Business Intelligence - Own reporting and dashboards across multiple business functions — product, operations, logistics, and more — ensuring decision-makers have timely, reliable visibility into performance. - Build and maintain clean, well-documented analyses that are trustworthy, reusable, and accessible to stakeholders across the org. - Report regularly on key metrics and surface actionable insights to leadership, translating data into narratives that drive decisions at every level. - Strategic Partnership & Insight Generation - Partner directly with stakeholders to answer hard questions, not just fulfill requests — proactively identifying opportunities and risks buried in the data. - Translate business objectives into analytical frameworks that support measurable outcomes across retention, growth, and operations. - Measurement Standards & Data Governance - Help define how we measure things — owning metric frameworks, definitions, and standards that create consistency and trust across the business. - Champion data quality and documentation practices that enable the broader team to build confidently on shared foundations. Qualifications - Bachelor’s degree in Statistics, Computer Science, Business Administration, or a related field (Master’s degree a plus). - 5+ years of analytics experience spanning more than one domain (product, ops, finance, logistics, etc.). - Strong SQL skills — you can wrangle messy data independently and don't wait for a data engineer to unblock you. - Experience building dashboards and self-serve reporting (Sigma, Looker, Tableau, or similar); you have opinions about what makes a visualization work for an executive audience and aren't shy about saying so. - Proven ability to communicate findings to non-technical stakeholders, including executives — you tell a story, not just report numbers. - Experience with subscription business models — MRR, churn, retention, LTV — and comfort navigating the edge cases that come with subscription data. - Comfortable operating in ambiguity — you can scope your own work and push projects forward without heavy direction. - Experience at a small or scaling company; you know how to do more with less. - Prior people management or mentorship experience, or a clear readiness to step into that role. Bonus Qualifications - Experience with mobile app analytics or product instrumentation. - Experience with subscription or e-commerce business models, including payment platforms (Stripe or similar). - Exposure to data pipeline or warehouse tooling (dbt, Fivetran, Snowflake, etc.). Benefits - We provide competitive pay and great benefits, including contribution to medical insurance and no-cost vision and dental insurance.

• Contribute to the process of automating data collection. • Clarify goals and deadlines to define dash-boarding solutions, cover data sources, data collection, schema and visual design. • Work with cross-functional teams to present relevant analysis that contributes to our client's objectives. • Propose process improvements to improve relevant goals for the client. • Define a measurement framework that reflects account strategies, identifying appropriate data sources and KPIs aligned with team goals and illustrating campaign effectiveness. • Plan measurement proposals to evaluate and refine the activity, including test and learn, conversion increase studies and deeper analysis. • Understand client needs and translate them into technical requirements and solutions.