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We bring people and data together to support tomorrow’s breakthroughs
Senior Implementation Consultant
Location
Massachusetts
Posted
179 days ago
Salary
$116K - $145K / year
Seniority
Senior
Job Description
Senior Implementation Consultant
eClinical Solutions
• Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members • Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients’ elluminate environment and expectations • Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate • Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support • Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable • Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed • Configure elluminate software to meet the client requirements • Support elluminate training team in preparation of course materials and delivery of courses • Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations • Collaborate with Marketing to develop client specific case studies and share client success • Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction • Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures • Other duties as assigned
Job Requirements
- Bachelor’s degree or higher preferred, analytic discipline a plus and/or equivalent work experience
- 5+ years of experience Pharmaceutical/Biotechnology/CRO
- Experience in a software development environment a plus
- Knowledge of the drug development process and clinical trial execution as they relate to data collection, management, analytics, and reporting
- Understanding database concepts and ability to use data to optimize reporting, data mapping and programming
- Analytical and technical skills and experience with analytic software applications (i.e., Spotfire, J-Review, Qlik, Tableau)
- Prior management and delivery of technical projects in a professional services environment is a plus
- Proficiency with clinical data review and analytics solutions required.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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