• Prospect, pitch, and close new publisher accounts for the BidMachine mediation • Identify and convert direct integration opportunities, creating incremental revenue and stronger supply connections • Negotiate commercial agreements that deliver long-term value for both BidMachine and customers • Build senior-level relationships with decision makers at publishers • Work cross-functionally with Ad Ops, Product, and Engineering to ensure smooth onboarding and reliable ongoing support • Act as a voice for publishers by providing structured feedback on feature gaps, monetization trends and competitive moves • Champion the benefits of transparent, direct mediation integrations and reducing reliance on third-party “black box” solutions

• Support the achievement of monthly and annual sales targets while implementing the commercial strategy in the assigned market. • Build and maintain strong relationships with customers and partners to ensure satisfaction, loyalty, and long-term cooperation. • Conduct regular customer and field visits (e.g., workshops, retailers, independent branches) to promote product lines, share technical insights, and support market development. • Monitor market trends, competitor activities, pricing, and promotional strategies to identify risks and new opportunities. • Develop and support customer assortments, sales programs, trade marketing initiatives, and promotional activities. • Participate in the organization of events, fairs, presentations, and training sessions. • Collaborate with internal departments (marketing, logistics, finance, customer support) to resolve issues and improve service delivery. • Maintain up-to-date CRM information, prepare visit reports, and provide regular updates on sales performance and business insights. • Contribute to market intelligence activities by gathering feedback from the field and supporting data collection projects.

• Lead implementation and configuration activities for Service Cloud and Field Service • Gather and analyze functional requirements with business stakeholders • Model customer support and service processes • Configure standard and custom objects • Set up cases, queues, assignment rules, SLAs, macros, page layouts, automations, and flows (Flow Builder) • Define and execute functional tests (UAT) • Prepare functional documentation and support governance • Collaborate with developers to detail customizations • Conduct trainings and workshops with end users and key users

• Maintain a high standard of product knowledge for the Sacha brand at all times. • Deliver outstanding customer service and ensure a welcoming and professional environment. • Apply cosmetic products to customers in a manner that meets expectations and provide honest, constructive feedback on product performance. • Perform waxing and other beauty services as required. • Educate customers on Sacha products to promote brand awareness and encourage repeat business. • Work a flexible retail schedule, including weekends, holidays, and peak periods. • Assist with merchandising duties, including arranging, cleaning, and preparing product displays according to established checklists. • Maintain compliance with all hygiene, sanitation, and safety standards.