Appodeal, Inc.

• Own complex technical support operations for retention partners • Act as the primary escalation point for high-priority technical issues • Technical Investigations & Escalations • Own complex SDK, monetization, mediation, attribution, and integration investigations • Perform deep troubleshooting using logs, test builds, dashboards, and device testing • Provide clear root cause analysis and actionable recommendations • Drive escalated retention client issues from investigation to resolution • Identify blockers early and escalate proactively when needed • Retention Client Support • Communicate directly with retention partners through Intercom and Jira • Provide clear, technically accurate, client-ready updates • Maintain high responsiveness and strong ownership during escalations • Improve client confidence during ongoing investigations • AI & Support Automation • Implement AI workflows to improve support efficiency and investigation quality • Automate repetitive support operations where possible • Improve troubleshooting workflows, templates, summaries, and escalation handling • Identify operational bottlenecks and reduce manual workload • Process & Operations Improvement • Build scalable support processes and escalation standards • Improve prioritization and response workflows for high-priority issues • Create and maintain internal technical investigation documentation • Collaborate with Product, QA, and Engineering teams to improve resolution speed

• Technical QA & Build Validation • Review builds before CPI, retention, or monetization testing • Run QA on gameplay, onboarding, progression, ads, paywalls, analytics, and monetization flows • Identify crashes, softlocks, blockers, technical inconsistencies, and UX issues • Ensure builds meet internal launch and testing readiness standards • SDK & Integration Validation • Support SDK integration verification and troubleshooting • Validate monetization, attribution, analytics, and event setup • Investigate technical integration issues and platform-specific problems • Collaborate with Product Engineer and partner studios during onboarding • Monetization & Analytics Validation • Validate rewarded ads, interstitials, banners, IAPs, subscriptions, and paywalls • Verify monetization event firing and analytics accuracy • Support monetization testing and experiment validation • Ensure attribution and mediation systems function correctly before launch • Pre-Test & Release Readiness: • Play and review games before testing approval • Evaluate technical stability, usability, retention-critical flows, and overall readiness • Identify risks that could negatively impact UA, monetization, or retention test performance • Collaborate with Product, QA, and Publishing teams on go/no-go decisions • QA Operations & Documentation • Maintain QA checklists, validation workflows, and testing documentation • Improve bug reporting standards and onboarding QA processes • Maintain integration and testing best-practice documentation • Contribute to improving QA standards and operational efficiency across the team.

• Act as a strategic advisor and hands-on contributor to refine BD approach. • Strengthen deal flow quality and guide key partnership decisions. • Focus on high-impact activities—shaping sourcing strategy and supporting evaluation of top opportunities. • Advise on partnership structures, deal terms, and negotiation approaches. • Share insights on market trends and contribute to shaping Accelerator sourcing priorities.

• Participate in quarterly board meetings • Provide independent strategic guidance to the CEO and leadership team • Contribute to discussions around data platform strategy and ML-driven product development • Provide perspective on organizational structure for data science and ML teams • Help evaluate major technical and infrastructure investments • Share insight from companies where ML directly drives business outcomes • Board members are not involved in day-to-day operations

• Contribute significantly to the Compensation Committee of the Board. • Help the company design high-quality executive compensation frameworks and leadership evaluation processes. • Support the development and expansion of the Board Compensation Committee.

• Participate in quarterly board meetings • Provide independent strategic advice to the CEO and leadership team • Contribute to discussions around gaming product strategy and market trends • Help evaluate game portfolio decisions and investments • Provide perspective on studio scaling and growth strategies • Share relevant industry relationships and insight

• Participate in quarterly board meetings. • Provide independent strategic guidance to the CEO and leadership team. • Contribute to discussions around product strategy, partnerships, and market positioning. • Help evaluate major strategic initiatives. • Provide perspective on industry trends and competitive threats. • Support the company through relevant industry connections and relationships. • Board members do not participate in day-to-day operations.

• Prospect, pitch, and close new publisher accounts for the BidMachine mediation • Identify and convert direct integration opportunities, creating incremental revenue and stronger supply connections • Negotiate commercial agreements that deliver long-term value for both BidMachine and customers • Build senior-level relationships with decision makers at publishers • Work cross-functionally with Ad Ops, Product, and Engineering to ensure smooth onboarding and reliable ongoing support • Act as a voice for publishers by providing structured feedback on feature gaps, monetization trends and competitive moves • Champion the benefits of transparent, direct mediation integrations and reducing reliance on third-party “black box” solutions