Operator Engagement Manager
Location
Malta
Posted
164 days ago
Salary
€20K / year
Seniority
Junior
Job Description
Operator Engagement Manager
iGaming IDOL
• Support the management of operator accounts, ensuring consistent communication and engagement • Assist in maintaining and updating the operator database and CRM systems • Coordinate outreach to operators for event participation, networking opportunities, and content involvement • Help track operator attendance, engagement levels, and follow-up actions pre- and post-event • Support the introduction of operators to relevant partners, including suppliers and sponsors • Assist in identifying new operator contacts and maintaining a pipeline of potential relationships • Work with the sales team to support lead generation and conversion opportunities • Provide administrative and logistical support for meetings, networking initiatives, and events • Help monitor performance metrics, including engagement, attendance, and conversion rates • Support reporting on relationship activity and KPIs on a monthly basis • Assist with resolving basic partner queries and escalating where necessary
Job Requirements
- 1–2 years’ experience in account management, customer service, events, or a related field
- Interest in the betting/iGaming industry (experience is a bonus but not essential)
- Strong communication and interpersonal skills
- Highly organised with strong attention to detail
- Ability to manage multiple tasks and prioritise effectively
- Comfortable working with CRM systems and data tracking
- Proficiency in Google Workspace and/or Microsoft Office
- Proactive mindset with a willingness to learn and develop
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