Operator Engagement Manager

ManagerManagerFull TimeRemoteJuniorTeam 1-10Since 2016H1B No SponsorCompany SiteLinkedIn

Location

Malta

Posted

164 days ago

Salary

€20K / year

Seniority

Junior

1 yr expEnglish

Job Description

Operator Engagement Manager

iGaming IDOL

• Support the management of operator accounts, ensuring consistent communication and engagement • Assist in maintaining and updating the operator database and CRM systems • Coordinate outreach to operators for event participation, networking opportunities, and content involvement • Help track operator attendance, engagement levels, and follow-up actions pre- and post-event • Support the introduction of operators to relevant partners, including suppliers and sponsors • Assist in identifying new operator contacts and maintaining a pipeline of potential relationships • Work with the sales team to support lead generation and conversion opportunities • Provide administrative and logistical support for meetings, networking initiatives, and events • Help monitor performance metrics, including engagement, attendance, and conversion rates • Support reporting on relationship activity and KPIs on a monthly basis • Assist with resolving basic partner queries and escalating where necessary

Job Requirements

  • 1–2 years’ experience in account management, customer service, events, or a related field
  • Interest in the betting/iGaming industry (experience is a bonus but not essential)
  • Strong communication and interpersonal skills
  • Highly organised with strong attention to detail
  • Ability to manage multiple tasks and prioritise effectively
  • Comfortable working with CRM systems and data tracking
  • Proficiency in Google Workspace and/or Microsoft Office
  • Proactive mindset with a willingness to learn and develop

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