• Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members • Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients’ elluminate environment and expectations • Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate • Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support • Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable • Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed • Configure elluminate software to meet the client requirements • Support elluminate training team in preparation of course materials and delivery of courses • Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations • Collaborate with Marketing to develop client specific case studies and share client success • Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction • Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures • Other duties as assigned

• Contribute to the implementation of MES solutions utilizing the Software Suite and Agile Methodologies • Own technical deliverables during the entire lifecycle of the projects • Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations • Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments • Make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process • Responsible for go-live readiness and support as well as post-live checkups • Work collaboratively with internal team members and clients to ensure customer satisfaction • Develop specialized knowledge in their discipline • Serve as best practice/quality resource • Contribute towards strategy and policy development, and ensure delivery within area of responsibility • Use judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering • Use technical experience and expertise for data analysis to support recommendations. • Act as a resource for colleagues with less experience • May lead small projects with moderate risks and resource requirements

• Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. • Function as the main contact for onboarding schedules, deliverables, and risk management. • Create and manage scalable implementation project plans for a portfolio of enterprise customers. • Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. • Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. • Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. • Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. • Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. • Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution.

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high-impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and technology—and offer an excellent platform to grow your career while shaping the future of the built environment. We are currently looking for a PMIS Implementation Consultant who will be responsible for leading the implementation of our project management information systems (PMIS) for clients across the federal sector. In this role, you will work closely with stakeholders to understand their needs, configure the PMIS tooling, and ensure a smooth rollout and adoption of the system. This is an exciting opportunity to leverage your consulting experience and technical skills to optimize project management processes in client organizations.