• Initial outreach by phone to companies across the DACH region (Germany, Austria, Switzerland) • Scheduling qualified appointments for our clients • Using tools such as HubSpot, Apollo & Co. • Close collaboration with the founder, including feedback and professional development • Optional: development towards research, multi-channel outreach, or project ownership

• Own and operationalize the customer expansion strategy across Demandbase’s enterprise segment West (PST & MST). • Lead, coach, and scale a geographically distributed team of 7 Growth Account Directors focused on multi-product, multi-line-of-business expansion within existing key Fortune 500 accounts. • Create and execute territory strategies to drive pipeline coverage and penetration into whitespace within existing accounts. • Guide strategic deal cycles and lead complex renewal and pricing negotiations with executive stakeholders. • Enforce sales rigor, forecast accuracy, and process discipline using frameworks such as MEDDIC or Command of the Message. • Partner cross-functionally with marketing, product, CS, and sales strategy to align packaging, positioning, and growth strategy execution. • Cultivate executive relationships within key accounts to elevate Demandbase’s footprint and long-term value. • Track team quota attainment, pipeline health, and account expansion KPIs • Drive a culture of accountability, experimentation, learning, and high-performance execution.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Regional Shelter Sales Manager will be an individual contributor who’s responsible for driving growth in their territory, targeting animal shelters and rescues. You must be passionate, competitive, positive, determined, focused, and driven to achieve results. A desire to help shape and grow this channel of business within North America’s #1 rated pet insurance — an organization that is creating market share rather than simply capturing it — is needed. - Achieving sales growth within your territory efficiently and within budget - Meeting sales targets for each shelter within the territory for New Business and Wellness Sales - Manage 12-18 Shelter Sales Agents in assigned territory - Hiring, developing, training, and supporting Shelter Sales agents who will be selling in the shelter - Develop and maintain strong relationships with the Shelter Leadership and Adoption Teams in the shelters located in their region - Managing all administrative tasks and responsibilities relative to territory management - Proactively assessing partner needs on an ongoing basis through onsite visits and follow-up meetings - Clearly communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products - Identifying opportunities for new business and elevating the management team in a timely fashion - Managing an expense budget and submitting completed reports monthly - Living up to Fetch’s commitment to continuously exceed customer expectation Qualifications - Demonstrated success managing and developing teams of sales representatives, agents, or producers, with accountability for coaching, performance, and results in performance-based environments. - Must have (or obtain within 30 days of hire) a valid Property & Casualty (P&C) license in the employee’s state of residence. - Must have access to a reliable automobile and will receive a monthly travel expense allowance - Must be willing to travel within your territory, to corporate headquarters, and (as needed) events and/or conferences. Benefits - Comprehensive Medical, dental, and vision plan for you and your family - Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available - Highly competitive 401(k) matching - Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days - Paid company (9) holidays, including (1) floating holiday - Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year - Educational Assistance Program - Fetch Discount Perks Program - Volunteering - earn up to 8 hours per calendar year at nonprofit organizations - NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible - Employee Referral Incentive - Tuition Assistance - Commuter Benefits - Employee Assistance Program (EAP)

• Conduct on-site CARES training sessions—classroom-style and experiential. • Shadow team members during consultations and guest interactions, offering real-time feedback. • Demonstrate effective CARES techniques and model consultative behaviors. • Lead daily huddles and micro-trainings that reinforce CARES principles. • Coach Studio Leaders on how to coach their teams with consistency and confidence. • Establish a studio-specific CARES coaching cadence (daily huddles, weekly skill sessions, etc.). • Conduct initial CARES diagnostic assessments for each assigned studio. • Identify behavioral and operational gaps impacting guest experience and studio performance. • Develop clear action plans with measurable targets and timelines. • Track and report progress to RBMs.