• Maintain up-to-date candidate records in our internal systems and applicant tracking tools. • Update candidate status across the recruitment pipeline in real-time. • Conduct pre-interview screening checks including LinkedIn verifications, resume consistency reviews, and basic background validations. • Assist in scheduling interviews and coordinating availability between candidates and hiring managers. • Provide administrative support to the HR and recruitment team as needed (e.g., documentation, follow-ups, email correspondence). • Ensure confidentiality and accuracy in all data handling and candidate records. • Participate in team meetings and contribute to improving internal HR processes.

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career! A leader who is conversant in best practices for hiring process design, sourcing techniques, employer brand management and leveraging data to adjust recruiting and talent acquisition strategies.  In this role you will lead a team of professionals responsible for recruiting over 2,000 new hires annually; comprised of Registered Nurses, caregivers and corporate professionals for all company worldwide divisions Qualifications 8+ years of full cycle recruiting, with progressively increasing responsibility 5+ years’ experience in managing/leading a Recruiting Team 5+ years’ experience in leveraging recruitment marketing and branding tools, including social media networks Workday ATS preferred Healthcare industry recruiting or staffing agency experience highly preferred International HR, Recruiting and/or Staffing experience a plus yet not required. Essential Functions/Areas of Accountability Lead the development and implementation of strategic recruiting/talent acquisition tactics and leads the evaluation of the recruiting function, strategies, and procedures in order to find opportunities for improvement. Support business needs and objectives in a competitive market and understands how to attract and convert the best talent available. Explore new creative and innovative options to attract high quality talented individuals. Select, lead, coach, and develop a team of recruiting professionals. Direct day-to-day talent acquisition and recruiting operations including budgets, team and individual staffing assignments, candidate sourcing channels, candidate flow, candidate on-boarding and operational metrics. Provide thought leadership and participate as part of a leadership team in developing and building our employer brand and highlight it to attract the best candidates. Leverage experience to develop and manage sourcing strategies to build talent pipelines for current and future job openings Partner with marketing to develop branding strategies and activities, create collateral and attend recruiting events. Evaluate and improve upon hiring processes and ATS configuration/features Develop and/or manage our external partnerships with job boards, ATS software vendors, colleges, external recruiters, and vendors that support hiring processes (i.e., background checks, drug screening, references, assessments) Proactive management of recruitment metrics, set goals and measures, report on progress; prepare and present monthly and quarterly KPI reports/presentations. Develop deep understanding of corporate hiring stakeholders’ businesses and their talent acquisition and recruiting needs. Monitor wage, salary and benefit structures in the industry and make recommendations for adjustments to assure competitiveness in relative local markets. Work with Staffing leadership to monitor overtime, substitutions, utilization of shifts, travelers and shift bonus usage. Build International Recruiting functions including initially partnering with international staffing agencies and leveraging those practices leading to the buildout of internal capabilities. Other duties as assigned. The typical base pay range for this role is USD $110,300 - $174,500 per year. Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors. Available Benefits Include Medical Dental Vision 401(k) Company Paid Short Term Disability Flexible Spending Account (FSA) Health Savings Account (HSA) Paid Time Off Voluntary Benefits Please contact Brad Drevno at or at brad.drevno@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career! Professional Case Management is an Equal Opportunity Employer.

• Own the operational HR calendar, including probation reviews, contract renewals, and recurring employee lifecycle touchpoints. • Manage onboarding end-to-end, ensuring every new joiner has a smooth, welcoming start from offer letter to first week. • Handle offboarding processes with care: exit interviews, documentation, and a respectful close to the employment relationship. • Be the go-to person for day-to-day employee queries on benefits, policies, leave, and HR processes, resolving them promptly and escalating where needed. • Draft HR documentation including contracts, amendments, offer letters, and formal correspondence. • Take ownership of BambooHR (or equivalent HRIS), keeping all employee records complete, accurate, and current. • Build and run regular HR reports covering headcount, turnover, absence, and other people metrics. • Use data to spot patterns and surface useful insights for the Head of HR and the wider team. • Champion consistent and disciplined use of HR systems across the team. • Support the Head of HR in managing employee relations matters, including disciplinaries, grievances, and performance processes. • Apply working knowledge of Maltese employment law to ensure HR practices and documentation remain compliant. • Keep an eye on potential compliance risks and flag them early. • Work closely with the Talent Acquisition Specialist to ensure a seamless experience for candidates and hiring managers. • Manage the offer and pre-onboarding process, ensuring a smooth transition from candidate to new joiner. • Support the planning and delivery of engagement initiatives, internal events, and recognition moments.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Benefits Manager is responsible for the administration, compliance, and strategic optimization of all employee benefit programs across our Dental Support Organization (DSO). This role oversees medical, dental, vision, ancillary benefits, 401(k), workers’ compensation, and outsourced leave programs, ensuring a consistent and high-quality experience for all employees across practices. The Benefits Manager serves as the organizational subject-matter expert for benefit regulations, vendor management, plan performance, audit processes, and employee support. Key Responsibilities - Benefit Program Administration - Manage daily administration of all employee benefit programs, including medical, dental, vision, life, disability, EAP, and voluntary benefits. - Maintain accurate benefit configurations and data integrity within HRIS/benefit platforms. - Oversee annual open enrollment planning, communication, system updates, and issue resolution. - Serve as primary liaison with benefit brokers, carriers, and vendors to ensure service-level expectations are met. - Evaluate plan performance, identify trends, and recommend changes to enhance cost-effectiveness and employee value. - 401(k) & Retirement Plans - Manage 401(k) plan administration, including eligibility, enrollments, employer contributions, audits, nondiscrimination testing, and compliance communications. - Coordinate with external plan administrators to resolve employee questions and ensure accurate reporting. - Partner with HRIS and payroll to ensure accurate and timely deductions and contributions. - Workers’ Compensation Oversight - Serve as organizational lead for workers’ compensation program and claims management. - Partner with carrier(s), third-party administrators, and practice leaders to ensure timely reporting, case follow-up, and return-to-work practices. - Support efforts to reduce injury frequency and severity; provide reporting and analytics for leadership. - Ensure accurate coding, claim documentation, and compliance with state WC regulations across all locations. - Leave Programs (Outsourced Administration) - Oversee all outsourced leave-of-absence programs, including FMLA, ADA, personal leave, and disability leaves. - Ensure vendor performance meets service expectations, timelines, compliance requirements, and employee experience standards. - Partner with HRBPs, practice leaders, and Payroll to ensure accurate coordination of pay, benefits continuation, and return-to-work. - Review escalated or complex leave cases; ensure proper documentation and legal compliance. - Compliance & Reporting - Ensure all benefits programs remain compliant with federal and state requirements, including ERISA, COBRA, ACA, HIPAA, Section 125, FMLA, and applicable state-specific regulations. - Prepare and submit required reporting (ACA, EEO, 5500 filings, WC audits, etc.). - Maintain plan documents, SOPs, benefit guides, and employee-facing resources. - Support internal and external audits, providing documentation and reconciliation as needed. - Data, Systems & Vendor Management - Oversee benefit system integrations, EDI feeds, eligibility files, and data accuracy across platforms. - Partner with HRIS to ensure efficient workflows, automated processes, and data validation controls. - Review invoices, reconcile billing, and manage vendor contracts and renewals. - Monitor KPIs related to benefits utilization, leave cases, claims trends, and workforce impact. - Employee & Manager Support - Provide escalated support for complex employee inquiries related to benefits, leaves, or WC. - Develop and deliver employee education materials, benefit orientations, and training for practice managers and HR partners. - Ensure consistent communication across all practices with clarity, empathy, and professionalism. Qualifications - Required - Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). - 5+ years of experience in benefits administration, WC management, or leave-of-absence oversight. - Strong knowledge of benefit compliance requirements (ERISA, ACA, COBRA, HIPAA, FMLA). - Experience managing third-party vendors and benefit platforms/HRIS. - Excellent analytical, problem-solving, and communication skills. - Preferred - Experience in a healthcare, dental, or multi-location DSO environment. - Professional certification (CEBS, PHR, SHRM-CP/SCP). - Experience leading annual open enrollment cycles. - Familiarity with Paycom or similar HRIS/benefits systems. Competencies - Strong organizational and project management skills - Ability to manage confidential information with discretion - Analytical mindset with attention to accuracy and detail - Ability to partner cross-functionally with HR, Payroll, Finance, and practice leadership - Customer-focused approach to employee support - Ability to balance strategic oversight with hands-on execution Working Conditions - Remote work from home - Will require limited travel to team meetings or benefit trainings