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NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! Applications for this job will be accepted at least until June 15, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Senior Customer Technical Program Manager – Software Platforms
Location
Japan
Posted
159 days ago
Salary
0
Seniority
Senior
Job Description
Senior Customer Technical Program Manager – Software Platforms
NVIDIA
• Define and manage program schedules, deliverables, and turning points aligned with customer and partner roadmaps and requirements. • Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales. • Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives. • Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle. • Drive program execution from design through production deployment, ensuring on time delivery, quality, and customer acceptance. • Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns. • Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.
Job Requirements
- Bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- 8-10+ years of program/project management experience in IT, software, or embedded systems industries.
- Strong technical background in hardware and/or software product development with experience working closely with OEMs, system integrators, independent software vendors, and CSPs.
- Consistent track record of leading complex, global programs through full development lifecycles into deployment and production.
- Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.
- Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.
- Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.
- Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.
Benefits
- Competitive salaries
- Generous benefits package
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