• Case approval: You review and release cases in the hospital information system (KIS/HIS) after the medical review is completed. You ensure that all verification steps are complete and correct. • Daily system tasks: You regularly retrieve the current processing lists per client, log into the respective client systems and work through the cases carefully. • Documentation: You record each release immediately in the hospital information system (KIS/HIS) by changing the status — so it is always clear which case was processed. • Detecting anomalies: You report technical or procedural anomalies — for example missing lists or technical problems with the release process — directly to the responsible contacts. (No medical assessment of content.) • Carefulness & traceability: You know that a few clicks can have major consequences. Precision, patience and a structured working style are therefore indispensable.

• Case release: You review and release cases in the hospital information system (HIS/KIS) after the medical review has been completed. • Daily system work: You regularly retrieve the current processing lists per client, log into the respective client systems, and conscientiously process the cases. • Documentation: You immediately document each release in the HIS/KIS by changing the case status. • Identify anomalies: You report technical or procedural anomalies directly to the responsible contacts. • Attention to detail & traceability: Precision, patience, and a structured working approach are therefore indispensable.

• Responsible for operational excellence and the success of partnerships • Implementing and continuously optimizing processes for crypto securities registry management and crypto securities custody • Point of contact in partner management from after-sales through onboarding to offboarding • Supporting and managing strategic client projects with financial institutions in close collaboration with the COO and Head of Operations • Executing operational processes and tasks within Partner Management / Customer Success Management and assisting with process optimization • Supporting the implementation of regulatory requirements and assisting with BaFin licensing procedures as well as internal and external audits

• Work on ad-hoc projects as directed by the CEO, supporting and collaborating with a wide range of functions (e.g. Go-To-Market, Finance, Product) depending on business needs. • Support and elevate SentiLink’s annual planning process, monthly business reviews, ongoing goal-tracking, and other business cadences. • Manage, improve, and track business KPIs that give insight into company-wide progress and execution. • Prepare materials for board meetings, executive presentations, and other high-level communications.