• Identify and prospect new business opportunities within the payments industry to sell Fiserv products and services • Manage the acquired sales from close to implementation • Conduct product demonstrations and presentations to potential clients to showcase the benefits of our payment solutions • Continually illustrate the value of the Fiserv partnership by providing measurement data such as ROIs and program performance updates • Conduct a regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value proposition • Build and nurture strong relationships in your assigned territory with C-suite and operational level leadership

• Own the full sales cycle—prospect, demo, negotiate, and close new business. • Build and maintain relationships with mid-market brands, becoming their go-to expert on consumer research. • Drive revenue growth by hitting and exceeding quota on a quarterly and annual basis. • Lead engaging sales presentations and platform demos with confidence. • Work cross-functionally with marketing, customer enablement, and product to ensure seamless onboarding for new customers. • Navigate complex sales processes with a solution-oriented mindset.

• Collaborate with internal stakeholders to craft and execute the overall sales strategy for the Converged Identity Platform, with explicit focus on the Privilege Access Manager (PAM) portion of the platform, ensuring alignment with business objectives. • Lead key sales conversations and presentations throughout the customer lifecycle, from prospecting to post-sale, with a focus on maximizing revenue and ensuring customer success. • Identify market trends, customer needs, and competitive dynamics to adjust sales strategies and drive growth. • Engage and build relationships with Partners in the region to drive revenue growth and product adoption across the Eastern regions of the US. • Drive profitable subscription revenue growth in alignment with the company’s strategic goals. • Assess and improve current partnerships, working closely with partners to build strong relationships and optimize sales processes. • Develop and implement short and long-term partner strategies to establish a predictable and highly metric-driven revenue stream. • Propose and implement necessary adjustments to optimize sales performance, ensuring the infrastructure can support growth. • Work with cross-functional teams to refine sales processes, tools, and resources to facilitate business expansion and revenue acceleration. • Train and enable field Account Executives, Client Success Managers, and other customer-facing teams on the Converged Identity Platform with a focus on Privilege Access Management, including key business use cases, competitive landscape, and market drivers. • Develop and deliver sales enablement content, training materials, and best practices to ensure alignment across sales teams. • Foster a culture of continuous learning, ensuring teams are equipped to effectively sell and support the product offerings. • Serve as the voice of the customer, ensuring that product development and marketing teams are aligned with customer needs and pain points. • Collaborate closely with the product, product marketing, and sales teams to develop competitive positioning, increase market awareness, and improve product offerings. • Act as a trusted advisor to customers, providing insights and recommendations based on industry knowledge and product expertise.

• Support day-to-day project and account management across integrated marketing, communications, experiential, and activation programs. • Draft clear, high-quality materials such as recaps, briefs, timelines, tracking documents, and client-ready communications. • Assist in planning and executing experiential activations and event logistics. • Maintain and update project trackers, schedules, deliverable calendars, and documentation to ensure smooth workflow. • Collaborate closely with internal teams and cross-agency partners to support integrated client needs. • Conduct research to support strategic recommendations (industry, competitor, cultural, or category trends). • Prepare meeting notes, status updates, follow-ups, and administrative support to keep workstreams moving efficiently. • Support measurement and reporting needs, including coverage tracking and insights summaries. • Provide organizational support to senior leads, ensuring deadlines, deliverables, and communications are aligned across workstreams.