• Administration de la messagerie Office 365 (≈10 000 utilisateurs) • Gestion et résolution des incidents/demandes Office 365 • Suivi renforcé des incidents VIP et prioritaires • Support technique N2 (messagerie & outils collaboratifs) • Rédaction de procédures et formation du support N1 • Participation aux migrations (tenants, messageries, nouvelles filiales) • Veille technologique Office 365

• Lead engaging and insightful discovery sessions with prospective clients to deeply understand their business challenges, technical requirements, and strategic objectives • Act as a trusted advisor, guiding clients through complex solution discussions and identifying key pain points and business value that our offerings can address • Design, prepare, and deliver compelling, high-impact product demonstrations tailored to specific client needs and use cases • Articulate the value proposition of our solutions clearly and concisely to diverse audiences, from technical stakeholders to C-level executives • Develop and deliver persuasive presentations, proposals, and responses to RFPs/RFIs, showcasing our capabilities, business value of our solutions and competitive differentiators • Exhibit deep understanding and practical experience with front office recruitment processes (e.g. candidate sourcing and attraction, business development, job order management, interview coordination, offer management, talent pipeline development) • Demonstrate strong knowledge and experience within middle office functions (e.g. operations, risk management, compliance, data management, time capture, interpretation and invoicing, reconciliations and handover to payroll systems) • Possess a solid understanding of Salesforce and its capabilities, including its ecosystem, integration points, and how it can be leveraged to solve business problems • Apply strong consulting skills to analyze client environments, identify opportunities for improvement, and recommend optimal solutions • Collaborate effectively with sales executives to develop account strategies, qualify opportunities, and accelerate sales cycles • Partner with sales, product, marketing, and professional services teams to ensure a seamless customer journey from presales to implementation

• Vacation planning for destination weddings, sports teams, family trips, romantic getaways, group travel, work trips, and more! • Plan details for travel including transportation, accommodation, and airlines. • Work with clients to determine their traveling needs. • Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. • Manage large-scale events including conferences and retreats. • Book transportation and hotel reservations on behalf of clients. • Collect payments and pay fees. • Resolve travel issues, complaints, and refunds. • Meet sales targets and profit goals. • Maintain client information and financial records. • Ensure you stay up-to-date with tourism trends by attending travel seminars.

• Lead and deliver SAP PM implementations, rollouts, and enhancements • Analyze business requirements and design effective SAP PM solutions • Configure and optimize SAP PM processes (maintenance planning, work orders, notifications) • Ensure seamless integration with related SAP modules (MM, PP, FI/CO) • Support testing, go-live, and post-go-live activities • Provide expert guidance to stakeholders and mentor junior consultants