• Vacation planning for destination weddings, sports teams, family trips, romantic getaways, group travel, work trips, and more! • Plan details for travel including transportation, accommodation, and airlines. • Work with clients to determine their traveling needs. • Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. • Manage large-scale events including conferences and retreats. • Book transportation and hotel reservations on behalf of clients. • Collect payments and pay fees. • Resolve travel issues, complaints, and refunds. • Meet sales targets and profit goals. • Maintain client information and financial records. • Ensure you stay up-to-date with tourism trends by attending travel seminars.

• Lead and deliver SAP PM implementations, rollouts, and enhancements • Analyze business requirements and design effective SAP PM solutions • Configure and optimize SAP PM processes (maintenance planning, work orders, notifications) • Ensure seamless integration with related SAP modules (MM, PP, FI/CO) • Support testing, go-live, and post-go-live activities • Provide expert guidance to stakeholders and mentor junior consultants

• Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals. • Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. • Ensure compliance with IDQ policies and system standards. • Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals. • Engage functional experts when needed. • Provide support to other functions when needed. • Effectively implement and execute the Worldwide Operation’s Business Plan for a particular District. • Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan). • Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan. • Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees. • Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards. • Provide impactful advice and counsel to position franchisees for optimal financial health. • Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies. • Provide support to other departments/functions as needed. • May assist with new store openings as required. • Complete Ad Hoc projects as required.

• Provide support and advanced technical expertise for projects throughout the project lifecycle (including implementation /installation, configuration, testing, training delivery, deployment, production support). • Engage customers to determine software needs, design and develop appropriate solutions. • Provide regular status reports for updating the customer and assist in the deployment and support of Product Life-cycle Management solutions.