• Engage the client, bid effectively, and efficiently to win our share of RFPs • Work with the VPs of Sales to support existing accounts and earn new business • Deepening existing client relationships to generate incremental business • Providing excellent customer service throughout the sales process • Owning bidding process for projects including understanding project costs and feasibility • Achieving targets for revenue, profitability, and sale growth by developing relationships with assigned clients • Supporting the maintenance of existing business by managing contracts and up-sell/cross-sell opportunities • Actively networking within existing client contacts for new business/prospects • Organizing client and internal kick-off calls, developing insightful proposals and delivering strategic sales communications • Consulting with clients on sample design and business issues • Providing superior customer service by working with Project Managers and Research Managers to execute project specifications • Ensuring all internal team members understand research design and anticipated outcomes • Diplomatically responding to difficult client issues and influencing internal resources for resolutions. • Managing bid requests and ensuring proper delivery

• Assisting in the planning and execution of highly successful global PR campaigns • Drafting, editing, and issuing press materials • Researching and creating narratives for pitching to reporters • Developing and maintaining relationships with influential media • Conducting one-on-one client engagement regularly

• Planning and executing highly successful global PR campaigns. • Managing day-to-day internal and external communications on behalf of clients in different emerging technology sectors. • Delivering exceptional client service to support client retention and organic growth. • Drafting, editing, and reviewing press materials. • Handling proactive and reactive media relations. • Issuing press releases and pitching to reporters globally. • Overseeing the successful servicing of multiple client accounts. • Developing and maintaining relationships with influential media to secure positive, impactful press coverage. • Leading issues management and crisis response efforts on behalf of clients. • Conducting workshops, media training and status update meetings with senior clients. • Over time, leading a small, high-performance team of PR professionals, specifically: allocating resources and managing workloads; and supporting team members’ ongoing professional development. • Proactively identifying opportunities for clients to move their brands and businesses forward. • Bringing fresh ideas and a positive, entrepreneurial outlook as we continue to improve our services and grow our organisation.

• Assist Account Managers in preparing meeting agendas and capturing key action items. • Provide daily updates and communicate with client brands via Slack and email. • Coordinate creative briefs between clients and internal creative teams. • Support tactical tasks such as inventory tracking, product listing updates, and data entry. • Help monitor client account performance and flag issues or opportunities. • Organize and maintain project documentation and timelines. • Participate in internal team meetings and contribute to process improvements. • Perform other administrative and support tasks as needed to ensure exceptional client service.