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Account Manager – US Shift

Account ManagerSalesOtherRemoteMid LevelTeam 201-500Since 2000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

158 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Account Manager – US Shift

M3 USA

• Engage the client, bid effectively, and efficiently to win our share of RFPs • Work with the VPs of Sales to support existing accounts and earn new business • Deepening existing client relationships to generate incremental business • Providing excellent customer service throughout the sales process • Owning bidding process for projects including understanding project costs and feasibility • Achieving targets for revenue, profitability, and sale growth by developing relationships with assigned clients • Supporting the maintenance of existing business by managing contracts and up-sell/cross-sell opportunities • Actively networking within existing client contacts for new business/prospects • Organizing client and internal kick-off calls, developing insightful proposals and delivering strategic sales communications • Consulting with clients on sample design and business issues • Providing superior customer service by working with Project Managers and Research Managers to execute project specifications • Ensuring all internal team members understand research design and anticipated outcomes • Diplomatically responding to difficult client issues and influencing internal resources for resolutions. • Managing bid requests and ensuring proper delivery

Job Requirements

  • Bachelors degree or equivalent work experience required
  • 1-2 years of professional market research experience
  • Experience in healthcare market research is a plus
  • Exceptional ability to multi-task and prioritize requests
  • Strong relationship building and customer service skills
  • Must have excellent verbal and written communication skills
  • Solid time management skills
  • Be able to problem solve and seek answers and resolutions to daily issues
  • Strong self-discipline and organizational habits
  • Excellent presentation skills.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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