• Provide unbiased, objective advisory services helping organizations work smarter, not just harder. • Drive organizational restructuring, manage change, and optimize performance. • Synthesize data to identify root causes and provide solutions. • Author detailed business reports and create documentation according to specifications. • Cultivate strong client relationships and report status to senior management.

• Manage accounts through the life-cycle starting with on-boarding to regular day to day account management • Respond to customer requests and communications in a timely manner, based on SLAs set by the company • Maintain a customer retention rate that is deemed acceptable by the company • Act as a true consultant by understanding the client’s core goals • Plan advertising strategy on a monthly and quarterly basis with clients • Execute and present results of key initiatives • Identify opportunities to enhance a client's advertising portfolio • Ensure that accounts meet client defined budget and metric goals • Optimize accounts on a regular basis based on best practices outlined by the company • Deploy A/B testing and CRO tactics to improve account performance

• Manage accounts through the life-cycle starting with on-boarding to regular day to day account management • Respond promptly to client and internal requests within service-level agreements • Maintain a client retention rate that meets or exceeds company expectations • Act as a consultant by understanding each client’s core goals and aligning advertising strategies accordingly • Plan advertising strategy on a monthly and quarterly basis with clients • Execute, track, and present the results of key digital initiatives • Identify opportunities to expand and enhance client advertising portfolios • Ensure all accounts stay within defined budgets and meet client performance goals • Regularly optimize campaigns based on company best practices and industry standards • Deploy A/B testing and conversion rate optimization tactics to drive account improvement • Partner with supervisors and managers to meet overall department performance targets • Collaborate directly with specialists and fellow account team members on client strategies, deliverables and account performance • Recognize and proactively take opportunities to share knowledge and serve as a digital advertising SME for our team and other teams at DealerOn.

• Work closely with clients to understand their business processes and requirements • Design customized Adobe Workfront solutions that align with the stakeholder’s strategic objectives • Lead the end-to-end implementation process, including configuring Adobe Workfront to meet client needs, setting up workflows, and integrating with other tools and systems • Provide training to clients and internal teams on how to effectively use Adobe Workfront. • Ensure clients have the necessary support during and after implementation, troubleshooting any issues that arise. • Identify and record Key Performance Indicators • Manage project timelines, deliverables, and client expectations throughout the lifecycle of the Adobe Workfront implementation, ensuring on-time and on-budget delivery • Work with clients post-implementation to assess the effectiveness of the Workfront solution and recommend enhancements, optimizations, and new features as their business evolves • Collaborate with internal teams such as sales, project management, and support to ensure a seamless experience for the client. • Build strong relationships with clients, acting as a trusted advisor for all Adobe Workfront-related matters • Stay up-to-date on Adobe Workfront features, best practices, and industry trends to offer expert advice and innovative solutions to clients