• Manages the complete client experience from the first phone call to post-flight follow-up • Responsible for managing inbound leads and generating external prospects • Assists clients with product selection and strategy • Responsible for meeting and exceeding department specific key performance indicators and quotas centered around productivity and revenue • Quotes: Inventory management, negotiation, and presenting product solutions • Closes: Overcomes obstacles/objections and leads our clients to the right solution • Books: Coordinates with flight operations for efficient and strategic scheduling • Services: Manages travel logistics, communication, and touchpoints to ensure an elevated experience is provided every single time • Maintains company, industry and competitive knowledge and awareness • Strives to innovate processes and the industry so we never become stagnant • Enthusiastically accepts additional projects and meets designated deadlines • Services the Thrive Team through active participation, willingness, proactiveness, protection and dedication to our shared mission.

• Lead and manage the marketing and sales ecosystem during critical growth phases. • Establish a practical and effective system that ensures the achievement of sales targets. • Improve lead quality and accelerate decision-making during the early stages of real estate projects. • Direct supervision of paid advertising across platforms (Meta, Google, Snapchat, others). • Manage and guide the sales team, establishing daily and weekly follow-up mechanisms. • Build, activate, and monitor the CRM system, ensuring data accuracy and smooth lead flow. • Define sales targets and KPIs and track achievement consistently. • Analyze the customer journey, identify gaps in marketing and sales processes. • Prepare periodic reports for senior management with recommendations and required decisions.

• Meet and exceed sales goals specific to geographic territory. • Serve as primary contact within account. • Single point of contact for all customer needs. • Assume product ownership and responsibility of all diagnostic business units with thorough understanding of the products and positioning against the competition. • Collaborate with all internal teammates and stakeholders (specialists, Health System Executives, service, technical applications, finance, etc.). • Develop and grow an opportunity funnel of both competitive/prospective customers and current Siemens Healthineers customers. • Lead business reviews and update account plans based on changing market, wins/loses, customer conditions and competitive activity. • Deliver customer business reviews to align on current landscape, retain our position, and identify additional opportunities to grow within current customer install base. • Maintain and grow capital equipment and diagnostic reagent business across all LD product lines. • Grow share of wallet within current customer base through competitive conversions, menu expansion and add assay opportunities. • Accurately maintain and update internal sales and data analytics tools (ex. CRM, quoting process, etc.)

• Prospect for new companies and generate business opportunities. • Conduct outbound prospecting via phone, WhatsApp, email, and LinkedIn. • Use social media to generate qualified leads. • Schedule and lead online meetings with decision-makers. • Present commercial proposals for Recruitment & Selection (R&S) services. • Follow up with clients to generate referrals and new demands. • Keep CRM up to date. • Collaborate with the R&S team to ensure deliverables and results.