• Own the requirements and specifications for multiple major functional areas of the platform (i.e. Metadata APIs, Scripting, and Triggers) • Participate in the full product lifecycle, from ideation and pitching through design, development, and delivery to bring new features to market • Develop a multi-release roadmap for your functional areas with focus and prioritization • Partner with engineering to deliver quality product features on time • Establish platform best practices and partner with app development teams to drive adoption • Demonstrate deep understanding of the entire end to end platform and represent the platform to internal and external stakeholders

• Drive the architecture and implementation of math libraries APIs and documentation structures designed to be LLM-first: introspectable, explainable, and easily synthesized by AI agents. • Work with internal and external stakeholders to deliver timely LLM-enhanced library releases. • Build metrics, tools and processes to measure impact and quality of LLM/agentic code generation. • Prototype tooling and solutions to help transform math libraries’ APIs into LLM-friendly representations across popular codegen tools.

• Build and nurture relationships within the developer community. Actively participate in forums, social media, and other developer platforms to understand and address the needs of developers. • Serve as a technical ambassador for Zencoder, presenting at conferences, meetups, and webinars. Share best practices, deliver compelling presentations, and lead technical workshops to demonstrate the value of Zencoder’s AI platform. • Develop high-quality technical content, including blog posts, tutorials, sample code, and video guides. Collaborate with the Content Strategy team to create resources that educate and engage developers. • Work with the sales and marketing teams to provide technical demos and answer technical questions for potential customers. Assist in developing solutions tailored to customers’ needs and provide technical expertise during the sales process. • Act as a liaison between developers and the product team. Collect feedback, identify pain points, and ensure developers have a seamless experience using Zencoder’s products. • Collaborate with the product and engineering teams to enhance developer UX/UI with Zencoder, ensuring a smooth developer experience. • Represent Zencoder at industry events, hackathons, and developer conferences. Engage with developers in person and online, showcasing Zencoder’s technology and fostering a sense of community. • Coach and mentor engineering team members with limited experience in public speaking and writing, encouraging and helping them build their skills and apply for industry conferences and other opportunities to promote Zencoder’s employer brand.

• Owning End-to-End Technical Solutions: Designing, documenting, and implementing complex infrastructure projects spanning multiple systems and domains • Driving projects from initial design doc through stakeholder buy-in, implementation, testing, rollout, and adoption • Creating pragmatic automation that eliminates repetitive manual work for engineers • Building self-service platforms and CLIs that reduce dependency on platform teams • Developing monitoring, alerting, and diagnostic tools that proactively surface issues • Partnering with engineering teams to understand pain points and gather requirements • Translating business needs and technical constraints into scalable solutions • Sharing knowledge through documentation, tech talks, and mentorship of junior engineers • Participating in on-call rotation for critical platform services