• This position is responsible for supporting Cx Dermatology Skin Health field sales operations to drive results • Drive commercial excellence by identifying capability-building initiatives for Regionals Sales Managers • Serve as primary conduit and gatekeeper for all data requests coming from the field • Serve as the primary liaison with external partners and Salesforce Effectiveness teams • Leverage data insights to assess impact and identify opportunities to enhance sales performance • Monitor, report, and analyze field performance metrics monthly • Execute segmentation and targeting analysis to optimize call planning, territory design, and salesforce deployment for maximum reach

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Due to growth, we are adding a Specialist, Workforce Management to our team! The Specialist, Workforce Management is responsible for supporting workforce management setup, scheduling, analysis, forecasting, etc. to ensure internal and external service levels commitments are achieved. The WFM Specialist performs basic troubleshooting with the workforce management systems including input and output systems and escalates as necessary. This individual will review available data or requests new reports to make recommendations on staffing to consistently meet service levels and run and requests enhancements to analytic reports on a regular and ad-hoc basis that assist in identifying areas of performance improvement, providing recommendations for efficiencies, and projecting staffing for future volume. Responsibilities - Run and review volume forecasts, shrinkage analysis reports, headcount requirements, new hire/modified shift requirements, and average handle time analysis to ensure accurate scheduling. - Conduct and document routine data validation of WFM systems and reports. - Measure accuracy of those forecasts on both short term and long-term basis. Meet established forecast accuracy goals. - Schedule activities around forecasted contact patterns and ensure activities are current in the WFM system. Notify affected parties when off-line activities need to be rescheduled. - Adjust call routing as directed when unusual call patterns exist in order to ensure service levels are met; manage multiple queues and skill groups. - Identify need for departmental reports for individual and unit performance metrics and submit requests for enhancements; see through to production. - Shadow staff to determine opportunities for reducing handle time and/or improving first call resolution. - Document and assemble requirements to generate reports, charts, scorecards, dashboards, forecasts for business use. - Responsible for development of training materials and documentation of policies and procedures. - Other duties as assigned. Qualifications - A minimum of a high school diploma or equivalent required, associate degree in the field of mathematics, statistics, or related field preferred. - A minimum of four years’ experience required working in a contact center environment coupled with a minimum of one year workforce management experience forecasting, scheduling, and utilizing WFM tools. - Experience writing reporting requirements, testing, and implementing these reports desired. - Participate in, adhere to, and support compliance program objectives. - The ability to consistently interact cooperatively and respectfully with other employees. Benefits - Top of the industry benefits for Health, Dental, and Vision insurance. - 20 days paid time off. - 4 weeks paid parental leave. - 9 paid holidays. - 401K company match of up to 5% - No vesting requirement. - Adoption Assistance Program. - Flexible Spending Account. - Educational Assistance Plan and Professional Membership assistance. - Referral Bonus Program – up to $750!

• Lead and support the operational performance of veterinary practices in your region • Build trusted relationships with Partners, Veterinarians, and Practice Managers to foster collaboration, alignment, and accountability • Identify opportunities for operational improvement and lead the execution of initiatives that enhance efficiency, patient care, and profitability • Support and guide hospitals in achieving their financial goals, including analyzing P&Ls and adjusting strategies as needed • Oversee the successful onboarding and integration of new hospitals into the AmeriVet network • Coach and mentor hospital leaders to drive a culture of excellence, engagement, and client satisfaction • Ensure consistent execution of best practices while honoring the individuality of each practice • Serve as a liaison between field teams and AmeriVet’s Support Center, ensuring seamless communication and alignment

Title: Part-Time Professional Tutor Location: Williston United States/ Randolph Center Job type: Remote Time Type: Part Time Job Category: Intermittent Teaching Requisition Number: PARTT003864 Job Description: Professional Tutor FLSA: Exempt; paid hourly Part-Time, Temporary Hours: up to 10 hours per week Requirements: Ability to work with flexible hours in various content areas. Work sites include Randolph Center, Williston and some remote options. Minimum degree requirement is dependent upon subject, with previous teaching and/or tutoring experience preferred. These positions do not include a benefits package. Primary Work Site is dependent on program location; remote tutoring is also an option or may be required. Applicants interested in applying please submit a Cover Letter and Resume. Applications will be accepted until positions are filled or by date specified. However, applications received after the initial screening will be considered at the discretion of the University. Vermont State strongly encourages applications from members of ethnic minority groups and other under-represented backgrounds. Location: Vermont State University Randolph campus, Williston campus, or remote. This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification. Vermont State University is a part of the Vermont State Colleges System (VSCS). VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS strongly encourages applications from historically marginalized and underrepresented populations. NOTE: This job is subject to a fingerprint-supported criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.