• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement • Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment • Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities • Execute timely account reviews, follow-up documentation, and service scoping • Develop and maintain customer success plans with clear next steps • Contribute to program enhancement initiatives and best practices development • Support team pipeline growth through strategic account expansion

• Lead discovery sessions with lab leadership to identify workflow challenges and strategic goals • Conduct digital maturity assessments and design transformation roadmaps • Develop future-state workflows and support business cases for ROI and KPI tracking • Partner with sales teams to articulate value propositions and deliver executive-level presentations • Ensure successful implementation alignment and change management for digital solutions

• Act as a lead consultant on multiple client engagements with limited direction • Lead, build, validate and conduct data conversion and strategy for third-party systems into Workday. • Design, architect, develop, and deploy functional business process, data conversion and reporting solutions . • Understand client business requirements and provide guidance throughout design, configuration and prototype, and assist clients with testing and move to production efforts • Partner with Engagement Managers to keep them informed of project status, changes, etc. • Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment • Accurately maintain forecast in a timely manner • Assist Sales team with orals, demos, and LOEs • Stay up to date on industry knowledge, Workday enhancements, and be able to advise on Workday best practices • Provide Exceptional Customer Service to build lasting relationships with clients

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Technical Officer or Technical Manager (depending on experience) for Industrial Programs is a technical position within ACR providing support to the ACR Industrial Programs Director and Managing Director as well as other colleagues within the ACR team. - Contribute to most aspects of ACR services, including performing routine and increasingly complex project reviews accurately and independently. - Develop and maintain systems for project record keeping. - Attend site visits and perform audits. - Ensure that projects move through the Registry process efficiently and with appropriate attention to detail. - Provide technical support to external stakeholders, ensuring consistency and adherence to ACR, CARB, and Ecology requirements. - Possess and apply functional understanding of GHG emissions/carbon accounting principles. - Develop a detailed understanding of the ACR Standard and other ACR policies, California’s Cap-and-Trade Regulation, and Washington State’s Climate Commitment Act. - Need strong technical and analytical expertise, excellent attention to detail, and the ability to track and adhere to deadlines. - Willingness and ability to learn on the job and work in a flexible, fast-paced environment. Qualifications - Bachelor’s or advanced degree in environmental, natural, or physical sciences; engineering; GHG emissions accounting; or a related field. Advanced degree preferred. - Technical Officer: Minimum of 4 years of relevant work experience required; additional years preferred. - Technical Manager: Minimum of 6 years of relevant work experience required; additional years preferred. - Experience in, training in, and/or familiarity with GHG emissions/carbon accounting principles, verification and auditing standards, and at least one of the industrial sector project types. - Work experience with carbon markets or related environmental markets is desired. Requirements - Proficiency in SharePoint, Outlook, and full MS Office suite required. - Strong writing skills required. - Fluency in spoken and written English is required; fluency in one or more additional languages is an asset. - Must be available to travel for short-term assignments. - Strong technical and analytical expertise. - Excellent attention to detail. - Ability to track and adhere to deadlines and perform required reviews with speed, accuracy, and efficiency. - Ability to work independently on multiple projects at a time without sacrificing quality. - Strong critical thinking and problem-solving skills. - Ability to consistently interact with others in a professional, courteous, and tactful manner. - Strong interpersonal skills, integrity, and trustworthiness. Benefits - Salary Range: $60,000–$110,000. Final compensation will be based on experience, skills, and internal equity. - Winrock benefits highlights are available here: benefits package. Company Description Winrock is an equal opportunity employer committed to providing equal employment opportunity for all people. All qualified applicants receive consideration for employment regardless of race, color, religion, sex, gender, national origin, age, disability or any other basis protected by law. At Winrock we have a clear mission: Empower the disadvantaged, increase economic opportunity and sustain natural resources through unwavering dedication to accountability, equity, innovation, integrity and transformation.