• Standardizing existing and developing new standard sales content with appropriate variation by business practice (e.g., Benefits Advisory, HR Advisory, etc.) • Identifying and implementing content management tools and processes for intuitive, secure means of organizing, storing and accessing content • Creating sales collateral (one pagers, case studies, prospect and finalist meeting presentations) • Assisting herronpalmer team with sales-related writing support, including completion of customer- and prospect-specific proposals, responses to requests for proposal (RFPs), and statements of work (SOWs), using established templates and guidelines to support sales efforts and enable achievement of objectives • Administering day to day activities of the Sales department (data entry, data clean up, data manipulation, report generating, pipeline/activity tracking, after-territory calls, etc.) • Providing administrative project support for the sales and operations teams as needed; other administrative tasks as needed. • Ensuring the data integrity of Sales data for reporting purposes. • Maintaining all sales data integrity including pipeline, new business, sales meetings, individual territory and prospect strategy. • Assisting with logistics, as directed, around sales activities, including participation in weekly pipeline review meetings for review of project status and receipt of new assignments. • Supports business leaders on initiatives that involve sales efforts (surveys, drip marketing campaigns, conferences, and prospect events.) • Special projects as assigned

• Provide consultative support to assigned customers in defining or designing business processes and identifying enabling technologies based on customer requirements. • Create, test, and support integrations using EIB, Studio, Core Connectors, APIs (REST/SOAP), RaaS, PECI, XML/XSLT. • Partner with HR, Finance, Payroll, and IT teams to understand business needs and translate them into technical specifications. • Resolve integration errors, monitor performance, and ensure data accuracy and security. • Oversee the integration lifecycle, including deployments, system upgrades, and alignment with SDLC. • Research, test, and implement new HR system capabilities; manage Workday updates and new feature adoption, including impact analysis, testing, and deployment. • Develop and maintain documentation for configurations, integrations, and technical processes. • Work with internal teams, vendors, and third parties to implement solutions. • Act as a mentor to other team members, providing guidance and sharing HR functional and technical expertise. • Perform system integration activities for projects (technical integration testing, assessments, etc.). • Facilitate development of business solutions that combine knowledge of HR business processes, technological options, and process facilitation techniques. • Serve as an information source concerning human resources technology needs for internal HR management and staff. • Partner with enterprise HR functions regarding necessary changes to master data for payroll, recruitment, organizational management, training, and compensation.

• Support assigned region with planned maintenance activities • Install, support, troubleshoot, repair, and maintain Intuitive products • Perform system inspections, preventive maintenance, and software updates • Troubleshoot, diagnose, and repair all Intuitive products • Coordinate and perform system and hardware delivery and installation • Complete all administrative duties • Support Intuitive teams as required • Conduct training sessions at ISI and hospitals

• Support an assigned region with planned maintenance activities • Install, support, troubleshoot, repair, and maintain Intuitive products • Perform system inspections, preventive maintenance, software updates • Troubleshoot, diagnose, and repair Intuitive products and equipment • Coordinate system and hardware delivery and installation • Complete administrative duties including spare parts inventory and reports • Maintain all Intuitive provided items, including tooling and equipment • Support Intuitive teams to facilitate company objectives • Conduct training sessions at ISI, training centers, and hospitals • Respond to customer needs and establish rapport with customer base