• Implement and maintain approved integrations between HubSpot, the data warehouse, the product platform, and supporting GTM tools. • Build API-based data syncs using Python or Node.js in line with defined integration standards. • Ensure integrations are reliable, observable, and appropriately documented. • Monitor integrations and resolve operational issues in line with agreed escalation processes. • Flag architectural or systemic risks to relevant owners when identified. • Perform day-to-day technical administration of HubSpot, including: Custom objects, properties, and associations, Workflows and automation. • Configure HubSpot in accordance with established RevOps governance and global data models. • Support integrations with adjacent GTM tools (e.g. dialers, enrichment, marketing and CS platforms). • Implement defined data quality standards, validation rules, and hygiene processes. • Support deduplication and lifecycle management processes. • Ensure upstream data quality supports downstream reporting and analytics. • Escalate data governance questions or structural changes to designated global owners. • Work closely with RevOps, Sales, Marketing, Customer Success, and Product teams to translate approved requirements into technical solutions. • Clearly document systems, integrations, and operational processes. • Support GTM tool rollouts and process improvements from an implementation and support perspective.

• Serve as the first point of contact for the organization’s grant management systems • Partner with vendors and global system administrators to troubleshoot and resolve issues • Administer, configure, and upgrade multiple Salesforce Platform including 3rd party applications • Develop, maintain, and refine organizational reports and dashboards • Gather and refine requirements that help advance ongoing system enhancements

• Develop and document system requirements, operational concepts, and interface control documents. • Design system interfaces and ensure seamless integration across distributed components. • Conduct trade studies to support technology, cloud, and architectural decisions. • Develop integration and test plans, procedures, and test cases. • Execute test activities and work with engineers to resolve defects. • Analyze data from tests and studies to inform technical decisions. • Manage and track engineering tasks, schedules, and milestones. • Prepare clear, concise technical reports, diagrams, and supporting visuals. • Work closely with multidisciplinary engineering teams. • Lead and present at internal reviews and milestone checkpoints. • Communicate complex technical concepts clearly to non-technical stakeholders.

• Design, deploy, configure, and maintain secure, reliable systems across client and internal environments, including servers, endpoints, identity platforms, and cloud services. • Operate and support production systems by troubleshooting and resolving infrastructure, platform, and endpoint issues, collaborating and escalating as necessary to meet service and security expectations. • Review, validate, and maintain system configurations (e.g., identity and access management, logging and monitoring, encryption, network segmentation, endpoint protection, backup and recovery) to ensure alignment with security, operational, and compliance requirements. • Implement and maintain system hardening standards, configuration baselines, patching processes, and lifecycle management practices. • Contribute to the execution and continuous improvement of Platforms Team objectives, including system reliability, scalability, and sustainability. • Communicate clearly and effectively with technical and non-technical stakeholders via written and verbal channels to explain system behavior, proposed changes, risks, and remediation actions. • Develop and maintain accurate system documentation, diagrams, runbooks, and standard operating procedures that support operational consistency and audit readiness. • Support the development and maintenance of internal tooling, templates, and repeatable build processes to improve system consistency, efficiency, and security posture.