• Develop and document system requirements, operational concepts, and interface control documents. • Design system interfaces and ensure seamless integration across distributed components. • Conduct trade studies to support technology, cloud, and architectural decisions. • Develop integration and test plans, procedures, and test cases. • Execute test activities and work with engineers to resolve defects. • Analyze data from tests and studies to inform technical decisions. • Manage and track engineering tasks, schedules, and milestones. • Prepare clear, concise technical reports, diagrams, and supporting visuals. • Work closely with multidisciplinary engineering teams. • Lead and present at internal reviews and milestone checkpoints. • Communicate complex technical concepts clearly to non-technical stakeholders.

• Design, deploy, configure, and maintain secure, reliable systems across client and internal environments, including servers, endpoints, identity platforms, and cloud services. • Operate and support production systems by troubleshooting and resolving infrastructure, platform, and endpoint issues, collaborating and escalating as necessary to meet service and security expectations. • Review, validate, and maintain system configurations (e.g., identity and access management, logging and monitoring, encryption, network segmentation, endpoint protection, backup and recovery) to ensure alignment with security, operational, and compliance requirements. • Implement and maintain system hardening standards, configuration baselines, patching processes, and lifecycle management practices. • Contribute to the execution and continuous improvement of Platforms Team objectives, including system reliability, scalability, and sustainability. • Communicate clearly and effectively with technical and non-technical stakeholders via written and verbal channels to explain system behavior, proposed changes, risks, and remediation actions. • Develop and maintain accurate system documentation, diagrams, runbooks, and standard operating procedures that support operational consistency and audit readiness. • Support the development and maintenance of internal tooling, templates, and repeatable build processes to improve system consistency, efficiency, and security posture.

• Lead complex enterprise pre-sales engagements, including discovery, solution design, architecture validation, and technical closure • Translate business objectives into secure, scalable, and resilient technical architectures for enterprise customers • Deliver high-impact technical demonstrations and executive-level presentations focused on business value and cyber risk reduction • Design, manage, and execute proof-of-concepts (POCs) aligned to customer success criteria and operational realities • Collaborate with sales teams, partners, product management, and engineering to influence solution architecture and customer outcomes

• Lead complex enterprise pre-sales engagements, including discovery, solution design, architecture validation, and technical closure • Translate business objectives into secure, scalable, and resilient technical architectures for enterprise customers • Deliver high-impact technical demonstrations and executive-level presentations focused on business value and cyber risk reduction • Design, manage, and execute proof-of-concepts (POCs) aligned to customer success criteria and operational realities • Collaborate with sales teams, partners, product management, and engineering to influence solution architecture and customer outcomes