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Consultant – Experience in Educational Technology
Location
Brazil
Posted
137 days ago
Salary
0
Seniority
Senior
Job Description
Consultant – Experience in Educational Technology
Bernoulli Educação
• Use of technological solutions - Ensure that the schools served adopt and use educational platforms and tools, promoting their integration into daily teaching practices. • Personalized and effective training - Deliver training sessions tailored to each school's needs, ensuring at least the targeted level of active participation and achieving a satisfaction rate above the target in feedback. • Prompt resolution of requests - Resolve technical requests within the established SLA, maintaining an active and accessible channel for ongoing support. • Develop strategic plans - Create and implement action plans specific to each school based on prior diagnostics and aligned with technological priorities. • Monitoring and impact analysis - Produce quarterly reports demonstrating improvements in the usability of the tools. • Continuous improvement and proactivity - Identify opportunities for technological improvements and innovations, implementing customized solutions to optimize results in the schools served. • Relationship building and retention - Establish trust-based relationships with schools, ensuring active engagement and achieving satisfaction metrics above target in service interactions. • Alignment with organizational strategies - Actively participate in meetings and internal planning to ensure actions and deliverables align with organizational objectives and contribute to overall results.
Job Requirements
- Proficiency with Educational Technology Tools: Experienced in using and configuring school management platforms, virtual learning environments (VLEs) / Learning Management Systems (LMS), and educational technical support tools.
- User Training and Development: Skilled at delivering in-person and online training focused on education technology for different audiences (school leaders, teachers, and technical teams).
- Educational Data Analysis: Ability to interpret metrics and reports from technology tools to guide strategy and decision-making within schools.
- Technical Support: Knowledge to diagnose and resolve issues related to educational platforms.
- Interpersonal Communication: Clear and assertive verbal and written communication skills to interact with diverse client profiles and stakeholders.
- Adaptation to Technological Innovations: Commitment to continuously update knowledge of new trends and tools in the educational technology market.
- Planning and Organization: Ability to create service schedules and tailor support strategies according to the specific demands of each engagement.
- Valid driver’s license (Category B) and availability for frequent travel.
Benefits
- Health insurance
- Dental plan
- Life insurance
- Meal and food allowance on a single card
- Breakfast or afternoon snack provided at physical locations
- Transportation voucher
- TotalPass and Wellhub (access to gyms and wellness services)
- Birthday day off
- Corporate University
- Support program for pregnant employees
- Counseling program offering psychological, legal, financial and social guidance
- Wedding gift
- Duo Gourmet
- Bernoulli Benefits Club: access to a network of partners with discounts on undergraduate and graduate courses, energy bills, language courses and more for you and your family
- Mothers on hybrid schedules have 100% remote work from the 6th month of pregnancy until the child is 1 year old
- Fathers on hybrid schedules have 100% remote work from the child's birth until 6 months of age
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