• Oversee a portfolio of approximately 65 stabilized LIHTC properties • Oversee, analyze, and report on financial performance • Monitor budgets (compared to actuals) and review occupancy levels (rent rolls) as necessary • Monitor overall operational performance of regional portfolio and communicate progress and issues • Evaluate property management performance as required • Conduct all necessary annual site visits • Work closely with third party property managers and leasing agents • Maximize total return for each assigned asset • Evaluate and monitor LIHTC compliance and other risk factors quarterly • Review partnership agreements, regulatory agreements, and financing documents • Review year-end financial audits for respective LIHTC partnerships • Analyze quarterly and annual property performance compared to budget and underwriting • Ascertain and work to resolve issues through collaboration with general partners, property managers, internal committees, lenders, and governmental/regulatory entities • Forecast and analyze benefit streams of lower tier partnerships for Fund Management and Accounting • Monitor reserve balances and oversee requests for release of replacement and operating reserves • Review and process investor capital calls and lower tier capital contributions • Complete a monthly report for concern properties determined to be at risk • Develop and distribute periodic asset management reports to investors, consultants, and other partners • Complete ad hoc assignments and/or projects required by the Asset Management Department

• Own all graphic design execution for OCU and The OCU Chronicle, including daily social media graphics, campaign assets, educational infographics, website visuals, digital ads, printed materials, presentations, pitch decks, merchandise, and event signage • Execute and uphold brand guidelines across all platforms and assets • Translate concepts, campaigns, and messaging into visually compelling, on-brand designs that reflect OCU’s joyful and unapologetic tone • Design merchandise and campaign visuals that resonate with students and campus communities • Edit short-form video content (Instagram Reels) highlighting students, events, campaigns, and educational content • Edit long-form video and audio content for The OCU Chronicle, including student interviews with thought leaders, for use on Substack, Spotify, Apple Podcasts, and YouTube • Ensure high-quality production standards across all video and multimedia content • Support visual and design updates for OCU and OCU Chronicle websites, including asset creation, layout support, and content execution • Collaborate with leadership to ensure digital platforms reflect current campaigns, priorities, and storytelling needs • Track and report on Instagram and website analytics for OCU and The OCU Chronicle • Monitor performance trends and share insights with leadership to inform creative and digital decisions • Support ongoing optimization of visual content based on engagement and performance data • Set monthly social media KPIs and growth goals, and present a weekly report to the team on social media growth and learnings • Partner closely with the Chief of Staff and CEO to support organizational goals, campaigns, and initiatives • Collaborate with student ambassadors, contributors, and partners to visually amplify their work and stories • Coordinate with internal teams and external partners to ensure cohesive execution across platforms.

• Responsible for core infrastructure that underpins voice services delivered to State of Ohio and State of Indiana • Manage operations, monitoring, and optimization of voice services

• Ensure accurate, timely delivery of drug screens, clinical results, and medical reports • Oversee result review, interpretation, reporting, and quality assurance • Manage team performance and establish effective workflows • Maintain compliance with regulatory requirements, internal policies, and contractual standards • Drive process improvements based on data and analysis • Build strong partnerships with internal stakeholders and external customers • Lead accurate review, interpretation, and reporting of drug screens and clinical results • Establish and maintain clear workflows and Standard Operating Procedures (SOPs) • Partner with Medical Review Officers (MROs) for timely review of non-negative drug results • Collaborate cross-functionally to support customer retention and meet turnaround goals • Conduct regular audits of MRO processes and procedures • Monitor key performance indicators and recommend operational improvements • Serve as a subject matter expert for result interpretation and reporting obligations