• Provide highly visible customer support through the performance of on-site installation • Oversee necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison with customer on administrative and technical matters for assigned projects • Perform installations, maintenance, validations, and repairs while ensuring compliance with service standards • Engage with customers to understand their analytical workflows and tailor service offerings • Enhance account profitability through efficient service execution and by identifying revenue opportunities • Maintain assigned assets, including tools, test equipment, and service parts inventory • Proactively report improvement opportunities via the quality notification process • Complete all administrative tasks, including time reporting and assigned training.

• Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison with customer on administrative and technical matters for assigned projects • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory • Enhance product quality by proactively reporting improvement opportunities • Attend higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks, including time reporting and assigned training

• Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison with customer on administrative and technical matters for assigned projects • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards • Engage with customers to understand their analytical workflows and tailor service offerings • Enhance account profitability through efficient service execution and identifying revenue opportunities • Maintain assigned assets, including tools and service parts inventory • Enhance product quality by proactively reporting improvement opportunities • Complete all administrative tasks, including time reporting and assigned training • Maintain training and compliance in health and safety areas

• Provide highly visible customer support through on-site installation • Oversee necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison on administrative and technical matters for assigned projects • Engage with customers to understand their analytical workflows and tailor service offerings • Enhance account profitability through efficient service execution • Maintain assigned assets, including tools and service parts inventory • Report improvement opportunities via quality notification process • Attend higher level certification through company sponsored training & development offerings • Complete all administrative tasks, including time reporting and assigned training