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Find flexible, outsourced, remote work from US, Australian, Canadian, New Zealand and UK companies: Bruntworkcareers.co
Client Success Partner
Location
Philippines
Posted
133 days ago
Salary
0
Seniority
Senior
Job Description
Client Success Partner
BruntWork
• Monitor the Onboarding Pipeline to ensure a smooth transition at each step of the process. • Guide staff through contract terms and expectations during the initial assignment phase. • Coordinate the delivery of welcome packets, including client logins and software requirements, before the staff's first day. • Conduct onboarding discussions to familiarize new hires with client house rules and guidelines. • Completing the background check compliance for new hires. • Conduct offboarding discussions to ensure proper notifications and smooth transitions. • Assist staff with the offboarding process and liaise with the offboarding team to address any concerns. • Provide support for post-offboarding inquiries and issues. • Complete the offboarding checklist, including recommendations for staff reprofiling. • Collaborate closely with the Workforce Planner to monitor daily attendance and prepare accurate reports. • Engage in documented touch-base sessions to discuss client feedback and expectations of results. • Address staff inquiries and concerns promptly to maintain a positive working relationship. • Review and approve staff paid hours, providing feedback on productivity as needed. • Work alongside the Client Success Manager to enhance staff experience and adherence to client standards. • Stay informed about voluntary benefits available to individual contractors. • Efficiently maintain up-to-date trackers related to attendance and system issues. • Coordinate with Staff Services on HubSpot ticket movements. • Deliver refresher training on Client's Core Values to staff members with tenure of 2 weeks and 3 months. • Undertake additional tasks as required from time to time to support team and client requirements. • Assist in the preparation and monitoring of client-requested reports to ensure accurate and timely delivery. • Coordinate with staff and schedule a call with the Client Success Manager if needed.
Job Requirements
- Critical thinker with the ability to analyze complex situations and propose effective solutions.
- Strong multitasking skills, capable of managing multiple responsibilities concurrently.
- Proficient in handling difficult conversations and resolving conflicts in a diplomatic manner.
- Collaborative team player who thrives in a fast-paced, dynamic environment.
- Open to receiving feedback and using it constructively to enhance performance.
- Proven problem-solving skills with a proactive and solution-oriented mindset.
Benefits
- Enjoy a permanent work-from-home setup
- Health Insurance after 90 days
- Immediate hiring
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V4C.ai is a US-headquartered boutique consulting firm and a Databricks-first partner. We help businesses leverage data and AI through end-to-end services, including strategy, implementation, migration, and MLOps. We offer a fully remote work environment for our India-based team. Role Overview - Job Title: Sales Consultant / Client Partner - Experience: 4–7 Years - Location: India (Remote) - Market Exposure: US & Europe (Preferred) Key Responsibilities In this individual contributor role, you will manage the complete sales cycle—from lead generation and cold outreach to networking and deal closure. You will work closely with Databricks Account Executives and Client Partners in a partner-led sales model to drive new business across global markets. Required Skills & Experience - 4–8 years of experience in B2B Technology, IT Services, or SaaS Sales. - Proven track record in lead generation, cold outreach, and closing deals. - Experience in a partner-led or channel sales model. - Strong communication, negotiation, and relationship management skills. - Ability to work independently across global time zones to meet revenue targets. If you are a proactive sales professional looking to join a fast-growing AI and data consultancy, I would love to hear from you.




