• Design and launch a comprehensive global partner strategy aligned with enterprise, federal, and defense market motions • Evaluate potential partners that are strategic to the Casepoint business and with a strong reputation consistent with our core values • Build a tiered partner program (e.g., referral, reseller, distributor, SI, ISV) with clear value propositions, incentives, enablement paths, and performance expectations • Define partner segmentation, coverage models, and rules of engagement across commercial and public-sector markets • Establish scalable partner governance, contracts, pricing, deal registration, and conflict resolution processes • Assess and rationalize existing partner relationships inherited through the merger of Casepoint, Opexus & mLINQS, identifying strategic, tactical, and sunset candidates • Consolidate overlapping partners and normalize disparate partner agreements, operating models, and expectations • Onboard each partner into the Casepoint partnership framework • Manage the day to day operations of the partnership program to drive partner satisfaction and new ARR growth objectives • Drive partner-sourced and partner-influenced revenue across federal, defense, and enterprise segments • Build joint go-to-market plans with top partners, including pipeline development, account mapping, and co-selling motions • Support complex government procurements, including GSA schedules, IDIQs, BPA structures, and defense contracting vehicles. • Develop strategic alliances with complementary providers who can help drive net new ARR bookings for Casepoint • Define integration priorities and partner technical requirements in collaboration with Product and Engineering • Build partner onboarding, certification, training, and enablement frameworks • Implement partner performance metrics, dashboards, and reporting tied to revenue, pipeline, and customer outcomes.

• Build strong, productive relationships with clients, ensuring goals and needs are clearly communicated across internal teams. • Serve as the client’s day-to-day contact, driving product usage, satisfaction, and proactive communication. • Identify opportunities for expanded adoption of Comscore solutions and collaborate with Sales to support cross-sell and upsell opportunities. • Understand each client's business and recommend product or service enhancements to meet evolving needs. • Coordinate with Product, Sales, and other teams on initiatives tied to client success and regional/commercial priorities.

• Actively manages a portfolio of clients within the entry end of the Business Banking segment. • Maintain and manage an assigned client portfolio of Business Banking Small Business clients. • Proactively call on a portfolio of assigned clients within set interval periods to address service or business-related needs. • Promote and cross-market products and services to clients. • Make joint calls with partners to enhance their selling skills and uncover consumer opportunities. • Identify opportunities to lend in the form of a business loan and complete associated lending responsibilities. • Responsible for various operational tasks while acting as a bank advocate and advisor to the client.

• Maintain excellent customer service, strong telephone support, and the ability to answer or research the answers to internal and external customers • Identify issues as they arise, facilitate a solution, escalate as needed, and follow up to confirm resolution • Review and manually report all incoming recoveries received within the internal queue • Follow up on fee approvals with clients for the recovery vendors in order to start actively running accounts • Follow up on voluntary assignments to ensure the recovery vendor has everything needed to secure the vehicle • Review with clients to confirm the lien on a vehicle at the request of the recovery vendor to avoid wrongful repossessions • Review and process recoveries and handle all additional client requests related to recovery operations • Monitor and process accounts in all internal system queues as directed • Act as liaison between client and recovery agent • Utilize knowledge of multiple computer systems, such as the internal operating system, Google applications, third-party vendor systems, and integration partner systems • Maintain a high level of accuracy and productivity in all daily activities • Perform other duties as directed by PAR Management