• Actively manages a portfolio of clients within the entry end of the Business Banking segment. • Maintain and manage an assigned client portfolio of Business Banking Small Business clients. • Proactively call on a portfolio of assigned clients within set interval periods to address service or business-related needs. • Promote and cross-market products and services to clients. • Make joint calls with partners to enhance their selling skills and uncover consumer opportunities. • Identify opportunities to lend in the form of a business loan and complete associated lending responsibilities. • Responsible for various operational tasks while acting as a bank advocate and advisor to the client.

• Maintain excellent customer service, strong telephone support, and the ability to answer or research the answers to internal and external customers • Identify issues as they arise, facilitate a solution, escalate as needed, and follow up to confirm resolution • Review and manually report all incoming recoveries received within the internal queue • Follow up on fee approvals with clients for the recovery vendors in order to start actively running accounts • Follow up on voluntary assignments to ensure the recovery vendor has everything needed to secure the vehicle • Review with clients to confirm the lien on a vehicle at the request of the recovery vendor to avoid wrongful repossessions • Review and process recoveries and handle all additional client requests related to recovery operations • Monitor and process accounts in all internal system queues as directed • Act as liaison between client and recovery agent • Utilize knowledge of multiple computer systems, such as the internal operating system, Google applications, third-party vendor systems, and integration partner systems • Maintain a high level of accuracy and productivity in all daily activities • Perform other duties as directed by PAR Management

• Identify, prospect, negotiate, develop and manage Remote’s key partnerships across the VC, PE, banking, and accelerator ecosystem globally. • Define and execute a strategy to unlock and optimize benefits and economics for both partners and Remote • Act as the management sponsor for key partners within your Channel, from prospecting and acquisition through to partner management and growth. • Maintain deep foundational knowledge of Remote’s products and services so you can identify key market opportunities for partners • Collaborate closely with cross-functional stakeholders (including sales, legal, finance, product) to develop optimal partnership strategies, agreements and execution plans Partner with marketing to develop campaigns to drive awareness and conversion of potential partners • Build a vibrant Remote partner community in which best practices, knowledge and celebration of partners are shared amongst community members • Travel periodically to engage in-person with key partners, participate in events, and support your team

• Own email strategy for multiple client accounts — developing monthly plans, campaign calendars, and long-term retention roadmaps • Build and optimize automated flows — welcome series, abandoned cart, post-purchase, win-back, and lifecycle sequences in Klaviyo • Analyze performance and report insights — translate data into actionable recommendations that improve open rates, CTR, conversions, and revenue • Collaborate cross-functionally — work with copywriters, designers, and project managers to ensure campaigns are on-brand and on-time • Develop advanced segmentation strategies — leverage RFM analysis, behavioral triggers, and audience insights to maximize engagement • QA campaigns before launch — ensure flawless execution with attention to links, personalization, mobile responsiveness, and tracking • Stay current with email marketing trends — bring fresh ideas and best practices to continuously improve our clients' programs