• Infrastructure Management: Own and improve our multi-cloud infrastructure spread across AWS, GCP, and Digital Ocean. You will manage Kubernetes clusters, handle patching, manage access, and enhance to ensure our tooling has robust alerts and metrics. • CI/CD Optimization: Drive the improvement of GitHub CI pipelines. You will be responsible for creating secure, repeatable testing environments and automating pipeline updates to streamline the developer experience. • Internal Services Architecture: Architect and host infrastructure for engineering development, including internal services and vCluster-specific platforms (e.g., loft.rocks, vCluster Cloud). You will empower engineers to build pipelines securely through education and tooling. • Customer Zero: Act as the first and most critical user of our products. You will push vCluster features to their limits to create useful internal tools, discovering bugs and providing feedback to Engineering to shape the future of our software. • Terraform Automation: Focus on automating updates and managing infrastructure as code using Terraform Spacelift. You will give the team the ability to create infrastructure on demand, ensuring scalability and consistency. • Execution: Manage a variety of Kanban tasks via Linear, ranging from improving observability to handling GitHub policy requests, release engineering, and access management.

• Implement highly scalable, secure, resilient cloud-native and on-premise application platforms that host vulnerable applications, configurations, and other services vital to research and development of our product. • Identify, design, and implement improvements in deployment processes so engineers can begin development anytime with confidence. • Design and implement tooling for the internal platform to collect telemetry data used to gauge its effectiveness in supporting H3's engineers. • Help create an effective documentation culture within the Engineering Organization (Confluence, Documentation as code). • Participate in effective project management and work allocation (Jira, Agile Concepts). • Create Terraform modules and Ansible playbooks that are extensible across the infrastructure to reliably and effectively deploy vulnerable testing scenarios for engineering development efforts. • Be a positive example of automation for infrastructure-as-code, platform operations, and overall CI/CD methodologies. • Evaluate new technologies and patterns for automation, application hosting, and improving infrastructure provisioning. Recommend and define the work needed.

• Lead global teams in design and architecture discussions with partners, developers, and platform engineers • Implement scalable and secure database architectures for enterprise systems across multi-availability-zone, multi-region cloud-native platforms (AWS, and private cloud) • Optimize applications and databases to use the full capabilities and cost efficiencies of AWS cloud-native RDS & EMR platforms • Review, configure, and maintain globally distributed data platforms that are available and scalable • Collaborate with IT, DevOps, and application teams to ensure seamless integration with existing systems • Manage automated operations, deployments, patching, upgrades, and capacity planning through CI/CD pipelines and Infrastructure as Code (IaC) tools ensuring secure and scalable database operations across multi-cloud environments • Monitor, troubleshoot, and fine-tune database performance to ensure scalability across multi-cloud environments • Implement data protection strategies, including encryption and access controls • Support audit readiness and security reviews • Manage regular maintenance windows to ensure system uptime • Develop enterprise data models and enforce data standards, best practices, and governance frameworks to ensure data integrity and consistency • Research new technologies to enhance database efficiency • Create clear, comprehensive documentation for database designs, configurations, and procedures

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for the next member of our platform team. At Carrot, we have a duty to our members and customers to provide a stable, compliant, and performant platform and the internal platform engineer will help guide the development of our services on our cloud infrastructure. The Team: - We favor a Lean approach to our product development, following the parts of agile that work best for us. - We welcome new technologies and are constantly self-evaluating our tools. - We are a highly collaborative group promoting pair programming whenever possible. - Internal Platform is a specialized team that is empowered to make decisions and move at their own pace. - This role will report to the Engineering Manager for Internal Platform. Qualifications - You have 5+ years of experience of post grad software engineering or equivalent experience. - You have 2+ years of experience in cloud networking and have had exposure to security components such as firewalls and virtual networks. - You view software engineering as a craft and welcome the opportunity to share knowledge with fellow enthusiasts. - You find learning new tech and patterns exciting and love experimenting. - You understand the balancing game an engineer has to play weighing new feature development with technical debt. - You take pride in our mission: to provide access to fertility care and family-building support — for everyone, everywhere. - You have an interest in systems engineering and administration and feel comfortable advocating for disparate requirements across security, infrastructure, and product teams. - You care deeply about DevEx, maximizing the time our engineers can spend writing product-focused code. Requirements - You have 2 or more years of experience in a platform, infrastructure, cloud, or developer experience team. - Experience and knowledge of cloud infrastructure best practices, particularly with an eye towards security and compliance. - You love following industry tech trends; looking for an opportunity to find anything that can level-up our engineering team. Benefits - Holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. - Health and wellness benefits. - Retirement savings plans. - Short- and long-term incentives. - Parental leave. - Family-forming assistance. - Competitive compensation package. - The starting base salary for this position will range from $120,000.00 - $140,000.00. - Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Company Description Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives.