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FBS Platform Enablement Engineer, Telephony Experience
Location
Mexico
Posted
123 days ago
Salary
0
Seniority
Senior
Job Description
FBS Platform Enablement Engineer, Telephony Experience
Capgemini
• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. • By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. • We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results. • Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
Job Requirements
- Serves as a strategic partner to business and technology teams, enabling successful adoption, optimization, and governance of enterprise platforms and cloud services.
- This role blends technical platform expertise with strong business acumen to translate business needs into scalable platform solutions, ensure effective onboarding, drive best-practice usage, and support continuous improvement of platform capabilities.
- The specialist fosters strong relationships across business units, architects, and product teams to accelerate value realization, enhance user experience, and support strategic transformation initiatives.
- Primarily support Voice / Telephony Initiatives across Enterprise Platform Services.
Benefits
- A competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Flexible work arrangements (remote and/or office-based).
- You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
- Private Health Insurance.
- Paid Time Off.
- Training & Development opportunities in partnership with renowned companies.
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