• Integrate Zip into customer’s IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. • Design and document the integration architecture considering the customer’s requirements. • Validate customer requirements against third party API documentation. • Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution. • Unit test the configuration with the customer. • Provide periodic status reports to your manager and/or client. • Provide accurate estimations and timelines of work performed. • Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. • Improve our technical processes to help our customers accelerate the time to value.

• Lead and manage the entire lifecycle of federal contracts, from negotiation to execution and compliance review. • Develop and implement effective contract management processes, ensuring proper risk assessments and mitigation strategies. • Advise and collaborate with internal stakeholders on contract terms, compliance matters, and performance metrics. • Conduct thorough contract analysis to identify trends, opportunities, and areas for improvement. • Provide training and mentorship to junior contract staff to build stronger contract management capabilities. • Monitor changes in federal regulations and policies and assess their impact on existing contracts. • Prepare and present reports to senior management regarding contract status and compliance-related issues.

• Proactively deliver new drug analyses and recommendations, including coverage guidance, clinical prior authorization criteria, pharmacoeconomic insights, and pharmacy practice guidelines. • Provide ad hoc data analyses and query results to HCA New Mexico to support clinical program development and decision-making. • Lead regularly scheduled client clinical meetings and remain available during business hours to address client questions and requests. • Review rejected claims and provide clinical recommendations for prior authorization determinations. • Collaborate with Retro DUR pharmacists to implement new interventions, create ad hoc reports, and address inquiries from clients, providers, and internal staff. • Partner with the account team to update clinical interventions based on evolving treatment guidelines and evidence-based recommendations. • Work with the IT team to ensure accurate configuration of clinical recommendations. • Supply required data for annual CMS survey responses. • Present clinical updates quarterly at state DUR Board meetings.

• Coordinate and manage RFPs, implementations, and renewals, ensuring seamless collaboration between vendors and internal teams. • Participate in developing and supporting clients’ strategic plans, aligning solutions with long-term objectives. • Review compliance and disclosure requirements, summary plan documents, and employee communications to ensure alignment with client expectations and legal standards. • Serve as the primary point of contact for ongoing client management, coordinating internal resources and maintaining strong relationships. • Design advanced benefits strategies in partnership with actuarial, communication, pharmacy, and population health teammates to create innovative solutions for complex client needs. • Provide project management and technical expertise to ensure successful execution of client initiatives. • Analyze data and financial metrics, conduct utilization reviews, and perform peer audits to maintain accuracy and quality. • Summarize analysis and develop actionable recommendations for clients based on data-driven insights.