• Architect the Engine: Design and build a production-grade Agent Runtime that handles tool registration, permissions, timeouts, and retry semantics for autonomous agents. • Define the Standard: Evolve our internal GenAI Client and SDKs to create a "paved road" for product engineers, standardizing how every team at Light interacts with LLMs. • Solve for Trust: Build the "CI/CD for AI", implementing reliability frameworks, golden datasets, and regression testing pipelines that allow us to deploy prompts and agents with confidence. • Expand the Ecosystem: Lead the integration of Light with external platforms via the Model Context Protocol (MCP) and automation tools like n8n. • Governance & Scale: Design the guardrails, rate limits, and caching strategies that ensure our AI infrastructure scales predictably and cost-effectively.

• Administer & Support Security Products – Own day-to-day operation of CrowdStrike, SentinelOne, Proofpoint, Qualys, Microsoft, and our Cyber-Awareness Training suite. • Deploy & Configure – Support Migrations, build repositories, and fine-tune policies and tasks across platforms. • Troubleshoot & Escalate – Act as the SME for complex security incidents, providing Tier-3 support to our operations team. • Identity Protection – Monitor Azure AD / Microsoft Entra ID and Okta, enforce least-privilege access, and remediate identity-based threats. • Automate & Optimize – Script (PowerShell/Python) to speed deployment, reporting, and continuous configuration compliance. • Document & Improve – Maintain clear exception/run-book documentation and drive process improvements that elevate customer satisfaction.

• Own the CloudLAB platform vision, reference architecture, standards, and lifecycle (build, maintain, retire). • Define and manage the CloudLAB roadmap and backlog, aligning priorities across Sales/SE, Enablement, Product, Engineering, Support, ProServ, Marketing, and Channel stakeholders. • Run a predictable operating rhythm with weekly build/strategy sessions and a monthly release cycle (scope, build, validate, publish, communicate). • Investigate and integrate open-source tools and supporting services that improve demo realism, speed, and reliability. • Package Netwrix solutions into repeatable CloudLAB blueprints, curated demo paths, and POV workflows that are easy for the field to execute.

• Lead the **design, development, implementation, and maintenance** of Microsoft SharePoint and Power Platform solutions across the contract. • Serve as the **subject matter expert (SME)** for Power Platform and Microsoft O365 configuration within assigned areas of expertise. • Design and develop solutions using: - **Power Apps** (Canvas and Model-Driven) - **Power Automate** (cloud and desktop flows) - **Power BI** (dashboards, reports, data modeling, and analytics) - **SharePoint Online** (sites, lists, libraries, workflows, and integrations) • Ensure SharePoint and Power Platform solutions are: - Visually professional and consistent with organizational branding - Optimized for usability, accessibility, and user experience - Scalable, secure, sustainable, and compliant with governance standards • Provide **technical leadership and mentorship**, offering guidance on design decisions, troubleshooting, enhancements, and best practices. • Collaborate with clinical, technical, and business stakeholders to translate requirements into high-quality solutions that support clinical workflows. • Ensure delivered solutions meet **quality standards**, are clinically acceptable, and align with organizational and contractual requirements. • Establish and enforce **standards, documentation, and governance practices** for Power Platform and SharePoint development. • Support ongoing maintenance, optimization, and enhancement of existing solutions.