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Pure Storage logo
Pure Storage

Helping innovators uncomplicate data storage, forever.

Partner Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

Switzerland

Posted

138 days ago

Salary

0

Seniority

Senior

FrenchEnglishSalesforce

Job Description

Partner Account Manager

Pure Storage

• Manage the day-to-day process for deal registration, including timely review, approval, extension, and reassignment, to maintain a clean and accurate sales pipeline in Salesforce (SFDC). • Coordinate with internal Account Executives (AEs) to ensure seamless handoffs and clarity on partner-led opportunities. • Proactively guide partners to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness. • Track and report on partner attainment of key competency and training requirements. • Serve as the first point of contact for partner program inquiries, helping to communicate, explain, and provide updates on program details, incentives, and requirements. • Resolve operational roadblocks and systems-related issues, including portal access, login credentials, and CPQ (Configure, Price, Quote) issues. • Assist the Field Marketing and Channel Marketing teams in driving partner engagement and attendance for localized channel events and programs. • Manage necessary follow-up activities to maximize the return on investment (ROI) for partner-led marketing initiatives. • Identify friction points in current partner processes and contribute to efforts that enhance the overall reseller experience and drive operational efficiency. • Document and communicate new operational processes and best practices for assigned partners.

Job Requirements

  • Verbal and written fluency in French is required
  • Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
  • Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals, with a strong ability to manage data and pipeline hygiene.
  • A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
  • Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach. Fluency in both French and English is required.
  • Demonstrated ability to work effectively across multiple internal teams (e.g., GPO Sales, Channel Ops, Marketing) to resolve complex partner issues quickly and efficiently.

Benefits

  • Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
  • Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
  • Pure Team: We build each other up and set aside ego for the greater good.
  • Flexible time off
  • Wellness resources
  • Company-sponsored team events

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