• Lead and manage the DevOps team by setting clear priorities, coaching performance, and holding accountability across M365, Linux, Windows, database, and cloud functions. • Directly manage experienced technical professionals and are accountable for their performance, growth, and engagement, building a culture of ownership and trust where expectations are clear and success is measurable through regular coaching, feedback, and performance conversations. • Define and enforce DevSecOps standards that embed automation, security, and compliance into CI/CD pipelines, infrastructure provisioning, and operational workflows, aligned to NIST 800-171. • Operate and optimize cloud infrastructure across AWS, GovCloud, and Azure, with accountability for uptime, scalability, disaster recovery readiness, patching, and cost optimization. • Enable application delivery by partnering closely with Application Development and Software Architecture to ensure tools, environments, and pipelines support fast, secure, and predictable releases. • Serve as senior escalation during incidents by diagnosing and resolving complex Linux, database, and infrastructure issues, and ensuring “Power of Three” coverage across critical systems.

• Build a cutting-edge cloud-native database platform on top of the public cloud. • Work on the autoscaling and our in-house Kubernetes operator to support seamless Vertical and Horizontal Auto-scaling. • Improve the metrics pipeline and build algorithms to generate better autoscaling statistics and recommendations. • Work closely with our ClickHouse core development team and other data plane teams, partnering with them to support auto-scaling use cases as well as other internal infrastructure improvements. • Architecting and building a robust, scalable, and highly available distributed infrastructure

• Design, implement, and maintain enterprise IT infrastructure • Manage identity and access systems • Administer Microsoft 365 services • Act as Tier 3 escalation for ITSM platforms • Implement patching, backup, and disaster recovery strategies

• Perform as a technical leader across disciplines and or technologies and assist management in meeting our strategic initiatives • Drive the proficiency within the team, assure best practices are followed and support the delivery of quality solutions • Review and evaluate new technologies that may be beneficial to current and upcoming project work • Design site and regional infrastructure solutions based on customer requirement and Technology Services processes • Participate in the technical design review process to ensure high quality technical designs • Align Infrastructure solutions within the overall Technology Services strategy • Acts as an escalation for technical issues and support • Identify and communicate risks to the business • Perform as a mentor to regional and site resources on process and techniques to assure proficiency within the team • Perform research and analysis on new technology and business practices with the team