Cresta is a software company using artificial intelligence and real-time coaching to transform the way sales and retention teams learn high-value skills. To do
Forward Deployed Engineer, AI Agent
Location
Australia
Posted
131 days ago
Salary
0
Seniority
Senior
Job Description
Forward Deployed Engineer, AI Agent
Cresta
• Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools. • Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration. • Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments. • Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions. • Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives. • Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. • Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage.
Job Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in software development, AI/ML engineering, or system integration.
- Proficiency in Python and Golang, with the ability to write clean, efficient code.
- Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
- Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
- Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
- Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
- Excellent communication and project management skills.
- Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
- You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.
Benefits
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
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